Case Managers

The Jewish Board • New York, NY

23h

About The Position

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. Our children’s community residences are single site residence’s that provide a group living for eight children and/or adolescents. The program provides a supervised, trauma informed therapeutic environment which seeks to develop the resident's skills and capacity to live in the community and attend school/work as appropriate. POSITION OVERVIEW: The Case Manager works with children and adolescents in the community residence and is responsible for the supervision, care and skill building related to the youth’s individual service and treatment plans. The Case Manager serves as a positive role model while providing therapeutic support, trauma informed care and supervision. All responsibilities are to be carried out in accordance with the standards of regulatory bodies and of the Jewish Board of Family & Children’s Services.

Requirements

• Bachelor’s Degree required
• A valid driver’s license is required to meet all insurance requirements.
• Excellent engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team
• Ability to utilize an electronic health record and Microsoft Office
• Verbal and communication skills
• Ability to work as a team player
• The candidate should be able to read paper and electronic documents and perform data entry into various computer programs. Manual dexterity and hand-eye coordination to travel independently using public transportation and/or vehicle.

Nice To Haves

• Bilingual Spanish/English a plus

Responsibilities

• In collaboration with the director, interview and assess youth and their families in the matching process that are referred to the community residence.
• Will perform the necessary assessments and documentation associated with the intake process to complete the admission of youth to the program.
• Assist in orienting families/resources of the youth to the services provided by and in collaboration with the program.
• Engage with family and other support systems on a weekly and as needed basis.
• Develop culturally affirming, trauma informed, individualized service plan for each youth in the program in collaboration with them, their families/resources, school, outpatient mental health providers and other community providers.
• Complete assessments to identify client strengths, behavioral health needs, recommend services and interventions to meet the client needs.
• Provide the clinical coordination of services and after care as required.
• Provide crisis intervention.
• Work collaboratively as a member of an interdisciplinary therapeutic team.
• Liaise with families, schools, healthcare providers, hospitals, criminal justice, and other community agencies to coordinate care
• Perform these services in the community residence, family/resource’s home, community and via telehealth (when applicable).
• Participate in clinical treatment team meetings, staff meetings, trainings, and supervision.
• Maintain all documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources
• Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures.
• The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered
• Responsible for the day-to-day care of the youth in the program including but not limited to assisting youth maintain their personal hygiene, social guidance, use of leisure time, food planning and preparation.
• Develop, supervise and implement therapeutic recreational activities.
• Provide feedback to the supervisor and treatment team, observations of the youth and response to interventions must be provided verbally and through documentation to the supervisor and members of the treatment team. Unusual and crisis oriented behaviors must be reported live to a supervisor immediately.
• Assist in maintaining a safe and clean environment.
• Work collaboratively as a member of an interdisciplinary therapeutic team by implementing culturally affirming and trauma informed interventions and skill building as outlined in treatment and service planning.
• Liaise with families, schools, healthcare providers, hospitals, criminal justice, and other community agencies in order to provide appropriate care and supervision of youth.
• Perform these services in the community residence, family/resource’s home, community and via telehealth (when applicable).
• Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures.
• The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered
• Additional duties as assigned.

Benefits

• Generous paid time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees