Case Managers

The Jewish Board • New York, NY

70d

About The Position

The Jewish Board’s Adult and Family Residential Division supports domestic violence survivors and their family members. Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey. The Case Manager working with residents of the Jewish Board’s Domestic Violence Programs provides trauma focused services in order to help residents; heal from abuses of the past and find meaning and fulfillment in their lives; develop a safe environment for themselves and their children.

Requirements

• BA degree in Social Work (BSW) or related field.
• A minimum of one year experience working with Domestic Violence survivors.
• Bilingual-Spanish preferred.
• Willingness to work with families affected by Domestic Violence, many with experiences of mental illness, and substance use.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes slow process of stabilization and recovery.
• Familiarity with working in Windows environment.
• Ability and willingness to learn new systems and application software.

Responsibilities

• Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission.
• Completes client assessments to include, intake assessments, overall client assessments, risk assessments.
• Evaluates and assesses clients’ functioning, and supports clients in meeting individual goals.
• Advocates on behalf of residents with other services providers.
• Links residents to community based treatment and collaborates with other services providers when coordinating services.
• Practices person-centered and collaborative service planning with clients, ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
• Interprets and explains program/agency policies and procedures to residents.
• Develops safety plans.
• Provides individual and family counseling.
• Makes referrals and coordinates services for clients, including but not limited to, medical mental health, substance abuse.
• May run groups under supervision.
• Participates in weekly case conference.
• Participates in audit preparation.
• Participates in intake, assessment, discharge, weekly case conference, and follow-up conferences.
• Participates in regular staff meetings and trainings.
• May be asked to travel to offsite meetings and trainings.
• Participates in planning and execution of special and holiday events.
• Files incident reports as appropriate.
• Completes regular and timely documentation of all resident interactions, including progress notes and service plans, periodic assessments and psychosocial.
• Facilitates monthly roommate meetings when appropriate.

Benefits

• Generous paid time off in addition to paid agency holidays and 15 sick days.
• Affordable and high-quality medical/dental/vision plans.
• Tuition assistance and educational loan forgiveness.
• Free continuing education opportunities.
• 403(b) retirement benefits and a pension.
• Flexible spending accounts for health and transportation.
• 24/7 Accessible Employee Assistance Program.
• Life and disability insurance.
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee.

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees