Case Manager

Elwyn • New Bedford, MA

415d

About The Position

The Recovery Support Advocate at Elwyn plays a crucial role in providing therapeutic support and clinical interventions to individuals ranging from young adults to geriatric clients facing mental health challenges. This position emphasizes person-centered, strength-based approaches to promote recovery and stability in a therapeutic setting or within the community. The advocate coordinates care with various partners and ensures that service delivery is integrated and recovery-oriented, while also maintaining accurate records and documentation.

Requirements

• Bachelor's degree in Human Service field, such as Social Work, Psychology, Rehabilitative Counseling, or closely related discipline required.
• Five or more years of behavioral health direct care experience can be substituted for a Bachelor's degree.
• One year full-time experience in providing direct care service to mentally ill consumers preferred.
• Preference will be given to multi-lingual candidates who meet the cultural and linguistic needs of the population served.

Nice To Haves

• Multi-lingual candidates preferred.

Responsibilities

• Coordinates care with MA Behavioral Health Community Partners, One Care, and DMH Case Managers to facilitate optimum service delivery.
• Understands the signs and symptoms of mental illnesses and intervenes therapeutically in a recovery-based environment.
• Empowers individuals through advocacy and skill building.
• Exercises good judgment and decision-making, particularly during crisis situations.
• Assures that support/care promotes relationship building and is based on clinical best practices.
• Demonstrates knowledge of prescribed medications and follows state-specific medication guidelines.
• Maintains individuals' records in accordance with agency policy and procedures.
• Produces timely, accurate, and thorough recordkeeping in accordance with agency, state, or federal regulations.
• Demonstrates competency in the development, implementation, and modification of treatment plans based on comprehensive client assessments.
• Provides psycho-educational services to persons served and their families as required.
• Supports community integration and linkages to community resources.
• Integrates the PRISMModel® for effective treatment of serious and persistent mental illness into everyday practice and clinical intervention.
• Encourages ongoing engagement and involvement of family members in all phases of service delivery and evaluation.
• Develops communication plans with family members as agreed upon with individuals.
• Performs other duties as required.

Benefits

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree