Case Manager

Tribute Home Care • Burlington, MA

278d • $75,000 • Onsite

About The Position

Become a Case Manager with Tribute Home Care and play an important role in setting a new standard in elder care. Tribute Home Care is looking for a customer-service focused, dedicated and collaborative Case Manager to join our Massachusetts team. This is a great position for someone with strong case management experience, including Social Workers, Counselors, Physical Therapists, Occupational Therapists, Speech Language Pathologists, Clinical Liaisons, Nurses, etc., who are looking to provide support and oversight to elderly individuals receiving in-home care.

Requirements

• Bachelor's degree from an accredited college
• Experience working in a clinical setting
• Prior experience in caseload management
• Unwavering, passionate commitment to the customer experience and service excellence
• Strong writing and communication skills
• Strong attention to detail and organization
• Collaborative spirit
• Ability to travel within the Boston and North of Boston areas regularly to assess and visit clients
• Willingness to travel to Tribute's office in Framingham and to in-person events within our Massachusetts service area 1-2 times a month

Nice To Haves

• Eagerness to impact growth
• Creative and resourceful mindset

Responsibilities

• Providing clients with a warm and helpful introduction to Tribute through responding promptly to inquiries for new service and setting up and completing in-person assessments
• Overseeing the setup of Tribute's services through formulating client care plans, helping successfully match Caregiver Associates with clients and orienting caregivers to client's care plans
• Providing regular, proactive communication to all parties involved in each client's care
• Revising care plans as often as necessary
• Developing strong and trusting relationships with Tribute's clients and their families
• Building relationships with community referral sources

Benefits

• Strong, mission-driven culture
• Opportunities for growth as we expand services in Massachusetts
• Fun, collaborative, and supportive team
• Ability to work from home / remote when not visiting clients
• Mileage reimbursement for travel to visit clients
• Competitive salary
• Unlimited paid time off
• Health, dental and vision insurance with employer contribution
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree