Case Manager

SAN DIEGO YOUTH SERVICES • San Diego, CA

3d • $22 - $23

About The Position

San Diego Youth Services seeks a Case Manager in the Alternatives to Detention program to be based in San Diego. This is a full-time & non-exempt position reporting to the Program Manager.

San Diego Youth Services: Who we are

San Diego Youth Services has helped improve the lives of more than 840,000 homeless, runaway and vulnerable youth since its beginning in 1970. We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing to more than 28,000 youth every year at 100+ community and school locations. Through prevention, early intervention and treatment, we also help youth before they need higher levels of care or become homeless.

We aim to:
Meet the basic needs of youth. Hunger, poverty and youth homelessness are on the rise for many youth and their families today. We help meet these basic needs for youth. What could be more vital than food and shelter? We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing.
Create positive connection. We help youth focus on positive life changes and healthy relationships as part of providing needed resources and services. San Diego Youth Services has long provided foster homes and adoption support services for families considering adopting a youth in the foster care system.
Help youth develop life skills. In addition to a range of safe and stable housing options, we offer support to help youth develop the independent living skills necessary to become self-sufficient and keep off the streets.
Promote overall health and well-being. Early intervention and care for the whole child are critical. We provide a broad continuum of services to help youth overcome trauma and challenges that put them at risk, including case management, counseling, mental health treatment and educational support and resources.
SDYS has a staff of approximately 250 employees and 80 volunteers working across San Diego County and an annual budget of approximately $24 million.
You can learn more about us at www.sdyouthservices.org

CONTEXT OF THE POSITION

Accountable to Spring Valley & East Communities Campus (SVECC) Program Managers to provide comprehensive trauma-informed services as part of the Alternative to Detention (ATD) Program. The goal of the ATD program is to provide a continuum of detention alternatives to low-risk juvenile offenders' youth ages 11-18 in the East County Region. This includes youth who have committed an offense and/or are currently on Juvenile Probation who would not typically need to be detained in Juvenile Hall, however, cannot stay in their home due to other reasons, such as safety. It also includes youth who could possibly go to Juvenile Hall because of committing an offense. The ATD Program provides services in the home, on school campuses, and in the community. The Case Manager is responsible for screening possible intakes, providing intake assessments, crisis management, creating a service plan in partnership with the youth and their parent/legal} guardian, facilitating appropriate referrals, as well as community outreach. In addition, responsible for providing prevention and intervention facilitated groups on a variety of topics, including alcohol and other drug use, teen pregnancy prevention, self-esteem, positive choices, family support, ILS, delinquency presentation, gender-specific group, and anger management.

Requirements

• Bachelor's degree in Psychology, Sociology, Criminal Justice, Social Work or closely related social-service field and one-year experience in working with adolescents.
• Familiar with the Juvenile Justice/Probation and social services systems preferred.
• Some home-based services experience and knowledge of East County resources is a plus.
• Ability to de-escalate and respond to crises appropriately.
• Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred.
• Strong professional oral and written communications skills are a must, as well as the ability to work with minimum supervision and frequent interruptions, while always maintaining a professional demeanor.
• Able to work with multi-disciplinary team in a very diverse setting that serves people of all backgrounds, culture and sexual orientation.
• Must be computer literate in Microsoft Outlook, Word and Access. Ability to obtain and maintain certification in CPR and First Aid.
• Must be available to work flexible hours, including some evenings and weekends.
• Must have a reliable vehicle, relevant auto insurance, a clean driving record, and willingness to drive (mileage reimbursement available).
• The employment offer will be subject to clearances, which include fingerprinting, background checks, TB and drug testing.
• Must also be able to obtain clearance to work with the Sheriff Department.

Nice To Haves

• Familiar with the Juvenile Justice/Probation and social services systems preferred.
• Some home-based services experience and knowledge of East County resources is a plus.
• Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred.

Responsibilities

• The development, implementation, and evaluation of an integrated treatment approach for youth with co-occurring psychiatric and substance disorders and quality trauma informed youth programs that adhere to and uphold the rigorous standards of San Diego Youth Services as mandated by its mission, purpose, guiding principles and standards of quality.
• Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality. Participate in their refinement.
• Assist in updating agency policies and procedures. Stay current on agency activities.
• Participate in appropriate agency-wide committees as applicable.
• Attend and actively participate in the required agency and contract training and meetings.
• Prepare case presentations and actively participate in weekly Multi-Disciplinary Team meetings by providing consultation and support as applicable.
• Case Managers will develop a case plan that identifies a level of supervision consistent with the youth 's potential danger to the community and the likelihood of flight, which may include home confinement.
• Work collaboratively and cooperatively with staff and volunteers within the program, the center, the agency, and the community.
• Identify eligible families and children residing or receiving schooling within the East Region through outreach to community-based organizations, government agencies, schools, street outreach including other outreach methods as identified during the program period.
• Represent SDYS at appropriate community meetings such as community collaborative meetings and ATD Advisory meetings.
• Maintain clear, timely, effective and open communication within team and among community partners such as referral sources (law enforcement, schools, treatment providers and community-based organizations, Public Defenders' office and government agencies.).
• Communicate with Foster Parent and Mental Health Specialist regarding the needs or behavioral health concerns of the youth in placement daily. Communicate with Foster Parent daily regarding any challenges with youth in placement.
• Provide or coordinate on-call rotation for after-hour placement seven days a week and 24-hour emergency response to host parents.
• Assist in planning, coordination, development, monitoring, and evaluation of services for youth and family that will be presented to the court for approval.
• Provide home based, school based, and center based individual/family case management services that are strengths-based and family-centered.
• Provide initial screening, assessment, short-term crisis intervention services and referrals.
• Assess family via screening tools, with input from as many of the following as possible: school, health, law enforcement and faith community.
• Provide and Coordinate transportation needs of youth in the program.
• Maintain current knowledge of resources and treatment providers within the community to support youth and family needs.
• Mobilize/link family with any necessary supportive or wrap-around services to carry out the service plan; ensure that any referral made is actively followed up on.
• Provide resources for positive youth development activities including leadership activities and/or youth job development and training.
• Supervision of the youth while in the center.
• Maintain as necessary contact with the family and their supportive services received for service plan reassessment/refinement.
• Facilitate trauma informed and strength-based groups on a variety of topics in various settings, such as community-based organizations, schools, and law enforcement facilities.
• Maintain confidentiality and privacy standards of service-partners health protected information, as well as other application information and material in accordance with agency and center policies, and applicable regulations and laws including HIPAA.
• Participate in implementing the agency’s resource development plan as appropriate.
• Maintain a working knowledge of MIS equipment.
• Maintain the program’s space and vehicle cleanliness and safety. Report and coordinate any necessary facility or equipment repairs with the Program Manager as needed. With other staff, participate in the maintenance of the day-to-day cleanliness and order of the physical facility and grounds.
• Perform other related duties as assigned.
• Collaborate with Youth Development Service/ATD Cool Bed as needed.

Benefits

• SDYS offers a comprehensive benefits package to full time employees that includes generous PTO, personal holidays, health, vision, dental, life insurance, parental leave and a 403(b)-retirement plan with matching contribution.
• SDYS is a Public Service Loan Forgiveness (PSLF) employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees