Case Manager

Zander Insurance Agency • Nashville, TN

7d • Remote

About The Position

Our Case Managers play a vital role in the satisfaction of our clients, guiding them through the insurance process, listening to them, and addressing their needs. They demonstrate knowledge and compassion and thrive in a fast-paced environment, helping clients protect their families. Why Zander? Right now, most of us are looking for stability – and that’s just what you get at Zander. We’re a family-and-employee-owned agency that has been in business for nearly 100 years, hold the 20-year endorsement of Dave Ramsey, and are a debt-free company.

Requirements

• You have a great attitude and the heart of a teacher
• You thrive in a fast-paced environment
• You are reliable, adaptable, and compassionate
• You have basic knowledge of Microsoft Office programs
• You have a typing speed of at least 40wpm
• You have inbound and outbound call experience and can handle high call volume
• You have the ability to work from home

Responsibilities

• Answering incoming calls
• Making outbound follow-up calls
• Working as the guide through the insurance process
• Meeting weekly metrics

Benefits

• Health and dental insurance paid 100% by Zander
• Meaningful work protecting families
• Employee Stock Ownership Plan after one year
• Industry-leading compensation including base salary plus bonuses
• 5% dollar-for-dollar matching on your 401(k)
• Generous paid time off
• Growth and leadership opportunities – we promote from within
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed