Case Manager

Cayuga Centers • New York, NY

14h • $30 - $31

About The Position

Our Transition Foster Care Program for Unaccompanied Children (UC), overseen by the Office of Refugee and Resettlement (ORR), ensure the well-being and safety of unaccompanied children (ages 0-17) who cross the US border without an adult. Unlike traditional congregate care settings, our approach involved placing unaccompanied children in foster homes while diligently searching for, and assessing, potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

The Case Manager acts as the centralized point of contact for all children in ORR custody who have been placed in Cayuga Centers' Transitional Foster Care (TFC). The primary role of the Case Manager is to ensure that each child is safe and care for, and is reunited with a suitable parent, guardian, or sponsor in the most expeditious manner possible. How you get to use your skills as a Case Manager…

Requirements

• Bachelor's degree in a relevant behavioral/social science field required, Master's preferred
• One to three years of progressive experience in case management preferred
• Ability to work in a fast-paced environment
• Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook applications
• Ability to work well with people from many cultures, including recent immigrants, non-English speakers, and LGBTQ children
• Bilingual - English/Spanish or English/Haitian Creole required. All agency documents and records are in English, so English writing proficiency is required
• Valid NYS Driver's License preferred
• Computer work requires sitting at a desk for long periods of time
• Must be able to lift up to 30 pounds
• Time driving and/or taking public transportation to conduct client and family services
• Regular hours vary depending on program needs; must be flexible
• Must be available to work afternoons, evenings, and weekends

Nice To Haves

• Child welfare experience and professional licensure - strongly preferred

Responsibilities

• Ensure safety for all youth within each foster home
• Manage a high turnover caseload depending on incoming placements and releases
• Conduct monthly home visits in person and virtually
• Participate in religious services for the youth if needed
• Coordinate initial intake for each youth
• Attend medical appointments for the youth if needed
• Support the sponsorship process for each youth
• Keep information updated in the UC Portal
• Coordinate and handle an estimated case load of 8-12 youth at any given time
• Scheduled and confirm each youth has an initial medical evaluation within forty-eight hours of arrival with the Medical Provider
• Coordinate and assist the clinicians to ensure the admission assessment and family tree are completed within three days or arrival
• Coordinate and assist the clinicians to ensure the psychosocial summary and Individualized Service Plan (ISP) are completed within seven days of arrival
• Ensure all assessments, Significant Incident Reports (SIR), team case notes, Child Level Events (CLE), and foster family daily reports are current in the hardcopy file, electronic file, and UC Portal
• Coordinate each case with the Division of Sponsor Administration Federal Field Specialist (DSA FFS), clinician, and GDIT Case Coordinator to review progress, concerns, and make recommendations on release
• Coordinate the discharge and release of the child
• Ensure each youth is enrolled and attending school
• Attend court hearings with the youth if needed
• Coordinate needed community resources for the youth and sponsor
• Respond to client emergencies within or outside work hours
• Responsible for Chart Audits
• Must be willing and able to positively step forward to assist in other programs, if requested, to maintain a full caseload, assist fellow staff/families, and complete other projects and duties as assigned by your immediate supervisor, program leadership, or CEO.

Benefits

• 120 hours of vacation time
• 12 Sick Days per year
• 10 Holidays, 3 Personal Days, Medical Appointment Time
• Medical, dental, and vision insurance
• Pet and Legal insurance
• Employee Assistance Program
• FSA, Transit, and Parking savings accounts
• Supplemental life insurance, critical illness, enhanced short-term disability benefits
• 401(k) match up to 4%
• Corporate Discounts Program
• Sick Leave Pool
• Identity Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level