Case Manager (49191)

WESTCARE INCJefferson City, TN
33d$22 - $24

About The Position

The Case Manager serves as a member of the Recovery team of WestCare Tennessee and works to ensure collaboration with the Counselor, Employment Specialist and Peer Support Specialist in the Substance Abuse and Mental Health Services Administration (SAMHSA) Next Chance Workforce grant. This role is responsible for case management services including, but not limited to exploring and identifying community resources, facilitate communication between community resources and other treatment providers, coordinate services and assist individuals in obtaining benefits.

Requirements

  • Experience collaborating with individuals suffering from mental health and substance abuse disorders.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Intake and assessment experience.
  • Excellent communication skills.
  • Ability to exercise good judgment and discretion.
  • Ability to work well in a team environment.
  • Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
  • Professional appearance and demeanor.
  • Must be culturally/linguistically sensitive to populations served.
  • Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
  • During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
  • One (1) year case management experience.
  • Graduation with a four-year degree in Addiction Counseling, Psychology, Social Work, Community and Human Services, Rehabilitation Counseling, or related field or equivalent experience is required.
  • Valid state driver’s license is required.
  • CPR Certification, First Aid Certification.

Nice To Haves

  • CADC is preferred.

Responsibilities

  • Provide case management services and assistance to program participants struggling with substance abuse, and those in recovery.
  • Deliver evidence-based curriculums to individuals in a group setting.
  • Refer individuals to individual, group, and family group counseling services provided by WCTN or other appropriate service providers.
  • Complete documentation required for the clinical recordings.
  • Assesses the needs, conditions, and desires of assigned program participants.
  • Educates and refers program participants to community agencies and businesses that appropriately address their needs for food, shelter, clothing, employment, transportation, etc.
  • Assists participants with establishing or re-establishing community support systems.
  • Acts as advocate on behalf of program participants to improve access to vital services.
  • Participates in clinical staffing decisions regarding the participant’s current strengths and resources, and their need for additional resources.
  • Completes documentation of services provided in a timely manner.
  • Provides input into the patient’s treatment needs and disposition.
  • Perform individual follow up interviews to document individual progress, to make additional referrals if needed and to maintain active communication throughout the duration of their enrollment in the program.
  • Participates in case conferences involving assigned program participants.
  • Prepares Discharge Summaries, as needed.
  • Coordinates activities and monitors progress for sober living participants.
  • Communicate with referral sources and conduct eligibility screens for sober living participants.
  • Attend necessary monthly integrated staff team meetings.
  • Maintain strong professional relationship boundaries with individuals served.
  • Maintain strong professional relationship boundaries with organizations/ community agencies who refer individuals to WestCare Tennessee.
  • Submit weekly report to Project Director.
  • Work closely with Project Director, Research Assistant, and WestCare Foundation Evaluation team regarding the collection of data and reporting of program outcomes.
  • Attend in-person and virtual program conferences and meetings, community meetings, and events as deemed necessary.
  • Perform additional tasks that support a productive office workflow as deemed necessary by Project Director.
  • Will engage and complete the required WestCare Tennessee eLearning, and any other program related trainings.
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