Case Manager

Three Star Government Solutions, LLC (3SGS)•Lawrence, KS

1d•Onsite

About The Position

Case Manager - Mental Health & Wellness Haskell Indian Nations University Mental Health Services Three Star Government Solutions, LLC (3SGS) provides a diverse range of management and technical consulting services in the health and wellness, education, and energy fields to federal agencies, state governments, American Indian/Alaska Native (AI/AN) tribes, and private businesses. Our staff operates with the highest standards and principles that support legal and ethical business practices. 3SGS cultivates a workplace environment that values and promotes emotional intelligence, traditional technical skills, as well as academic achievements in related disciplines. Job Title: Case Manager – Mental Health & Wellness Location: Haskell Indian Nations University (HINU) Campus Three Star Government Solutions Office Department/Contract: Haskell Indian Nations University Mental Health Services Job Type: [Part-time] Reports to: Clinical Program Manager Position Overview: As the Crisis Case Manager at HINU, you will offer compassionate, culturally informed support to Indigenous college students who may be in crisis. You’ll play a key role in overseeing individualized care, facilitating access to both campus and external mental health resources, and fostering a nurturing environment that balances students' mental wellness, academic success, and cultural identity. In this role, the Crisis Case Manager serves as a frontline responder and care coordinator during acute mental health situations, including after-hours incidents, safety concerns, and periods of heightened distress. This position requires sound judgment under pressure, strong coordination with emergency and campus partners, and a trauma-informed, culturally grounded approach to stabilization, follow-up, and continuity of care.

Requirements

Bachelor’s degree in Social Work, Counseling, Psychology, or related field (Master’s preferred).
Minimum 1–2 years in case management, mental health services, or student support—indigenous-serving higher education preferred.
Understanding of Native American cultural practices and mental health issues affecting Indigenous students.
Strong assessment, documentation, and case coordination skills.
Understanding of tribal and native communities around the prevention of substance use/misuse, prevention of suicide, and promotion of mental health
Crisis intervention experience.
Familiarity with policies like FERPA, HIPAA; awareness of tribal sovereignty and governance contexts.
Commitment to student advocacy, equity, and culturally responsive care.
Demonstrated ability to remain calm, grounded, and professional during high-stress or emotionally charged situations.
Experience conducting suicide risk screenings, crisis assessments, or safety planning.
Ability to exercise sound judgment, maintain boundaries, and escalate concerns appropriately.

Nice To Haves

Master’s degree (MSW, LPC, LMHC) with licensure or license-eligible.
Prior campus-based experience, especially at tribal colleges/universities.
Training in trauma-informed care and behavioral health.
Linguistic or cultural proficiency (e.g., Native languages) or knowledge specific to tribes represented on campus.
Familiarity with case management/electronic tools.
Ability to work evenings and weekends

Responsibilities

Conduct Intake and Assessments: Evaluate students’ mental health, academic, and cultural needs through structured interviews.
Develop Care Plans: Create tailored, culturally resonant care plans with short- and long-term goals.
Crisis Response and Safety Planning: Participate in emergency interventions, including suicide risk situations; coordinate with crisis lines, emergency services, campus security, and clinical leadership; support students through immediate stabilization and transition to ongoing care.
Crisis Identification, Response & Stabilization: Crisis Identification & Triage: Identify early warning signs of mental health crises and conduct rapid triage to determine level of risk, urgency, and appropriate response.
Immediate Crisis Response: Respond to students experiencing acute distress, including suicidal ideation, emotional dysregulation, trauma reactivation, or substance-related crises, in coordination with clinical staff, campus security, and community crisis services.
Safety Planning & De-escalation: Collaborate with clinicians to develop and implement safety plans; utilize grounding, de-escalation, and culturally relevant calming strategies when appropriate.
After-Hours Crisis Follow-Up: Review after-hours crisis referrals, conduct timely outreach, assess current safety, and coordinate next steps to ensure stabilization and continuity of care.
Documentation & Compliance: Crisis Documentation & Reporting: Complete timely, accurate, and confidential documentation of crisis incidents, referrals, safety plans, and follow-up actions in accordance with FERPA, HIPAA, and institutional protocols.
Incident Review & Quality Support: Participate in case reviews, debriefings, and quality improvement processes to strengthen campus crisis response systems.
Resource Coordination: Facilitate referrals to the Counseling Center and a wide range of external partners, including: HINU Counseling Center (short-term counseling and referrals) Haskell Indian Health Service (behavioral health providers) Culturally aligned services like smudge rooms and ceremonial spaces used for healing, mindfulness, and spiritual renewal Crisis resources: Willow, Strong Hearts, Lawrence Crisis Center, etc. (available 24/7)
Follow-Up & Case Management: Monitor student progress, adjust care plans, and ensure continuity.
Cross-Departmental Coordination: Collaborate with Student Success Center, Disability Services, Residence Life, and others.
Student Advocacy: Serve as an advocate for students’ mental health, well-being, and cultural needs within university systems.
Cultural Competency: Honor and support students’ spiritual and cultural practices, including providing access to smudge or cleansing rooms and traditional healing supports.
Education & Training: Offer workshops/consultations to faculty, staff, and student leaders about mental health awareness and culturally responsive support.
Support MSW Student Interns: Assist with day-to-day activities of interns, provide appropriate resources and engage in other activities as requested by Clinical Program Manager.