Case Manager

Beyond Addiction•Tunkhannock, PA

4d•Onsite

About The Position

The Case Manager at Beyond Addiction is responsible for coordinating comprehensive care for women in a residential substance use treatment setting. This role requires a strong understanding of substance use disorders, recovery principles, trauma-informed care, and family systems. The Case Manager serves as a liaison between clients and external agencies to ensure continuity of care, access to resources, and successful transition planning.

Requirements

Minimum of 2 years of experience working in substance use disorder treatment or related field.
Knowledge of substance use disorders, recovery processes, relapse prevention, and trauma-informed care.
Experience working with women and families preferred.
Strong understanding of community resources and external service systems.
Experience coordinating care with multiple outside agencies.
Excellent organizational, communication, and documentation skills.
Ability to manage multiple cases and prioritize effectively.
Proficiency in EMR systems (e.g., KIPU or similar) preferred.
Strong interpersonal and advocacy skills
Ability to build rapport with diverse populations
Knowledge of confidentiality laws (HIPAA, 42 CFR Part 2)
Crisis management and problem-solving abilities
Cultural competence and sensitivity
Team-oriented with ability to work independently
Valid driver’s license and reliable transportation
CPR/First Aid certification (or willingness to obtain)
Ability to sit, stand, and walk for extended periods
Ability to lift up to 20 pounds if needed
Ability to safely navigate a residential facility environment

Responsibilities

Conduct comprehensive assessments of client needs, including substance use history, mental health, medical, housing, legal, and social service needs.
Develop, implement, and regularly update individualized service plans in collaboration with the client and treatment team.
Provide ongoing case management services, including advocacy, referrals, and resource coordination.
Maintain consistent communication and collaboration with outside agencies, including: Child protective services (CYS) Courts and probation/parole Medical and behavioral health providers Housing agencies Educational and vocational programs
Coordinate and schedule appointments for clients, including medical, dental, mental health, and social services.
Monitor client progress and compliance with treatment goals and external requirements.
Assist clients with obtaining benefits such as Medicaid, SNAP, WIC, SSI/SSDI, and other entitlements.
Facilitate discharge planning, including housing, outpatient treatment, employment, and childcare arrangements.
Participate in multidisciplinary team meetings and case consultations.
Maintain accurate, timely, and compliant documentation in the electronic medical record (EMR).
Ensure all releases of information (ROI) are properly completed prior to communication with outside entities.
Provide crisis intervention and support as needed.