Case Manager

Crossroads Inc • Glendale, AZ

4d

About The Position

The Case Manager supports and assists the Clinical Coordinator in all aspects of client services, including treatment planning, case load management, group/individual interventions, crisis management, coordination of care, and discharge planning.

Requirements

• Must meet Arizona Department of Health Services personnel member requirements of: at least 21 years old; or licensed or certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice.
• Must maintain high ethical standards and demonstrate sound judgment, problem solving skills, and strong organizational skills.
• Current CPR/First Aid/Narcan training.
• Current and annual negative TB Test.
• Current and valid Fingerprint Clearance Card.
• Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
• Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.
• A working knowledge of addiction, recovery, and twelve step programs.
• Well-developed written and verbal communication skills and ability to interact effectively with internal and external audiences.
• Must be proficient in Computer/Microsoft Office/EMR and typing.
• Minimum of High School diploma or GED required.
• 1-2 years related experience and/or training or equivalent combination of education and experience required.
• Valid AZ Driver’s License.

Responsibilities

• Develops and provides individual treatment plans; monitors, evaluates and documents client’s progress.
• Maintains a client caseload, set by manager, completes all required documentation in a timely manner, including progress notes, evaluations, treatment plans, coordination of care, and discharge planning, all in accordance with regulatory requirements and Crossroads policies and procedures.
• Provides individual and group intervention to include crisis management as required.
• Facilitates coordination of care to include case review, weekly progress updates in treatment and coordination of aftercare services.
• Participates in clinical staff meetings, trainings and other activities as required.
• Discusses issues regarding program requirements and/or conflicts with clients.
• Assist clients in completing applications for government assistance, probation/court obligations, and referrals to independent agencies.
• Adhere to internal policies and procedures and behavioral health licensure, local, state, and federal rules and regulations.
• Performs other duties, as required.

Benefits

• 401(k) with matching of up to 4%
• Company paid premiums for the full-time employee for Medical, Dental, Vision and Life Insurance
• Supplemental Life Insurance and short-term disability
• Paid time off
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED