Case Manager - Care Coordination - Days

Memorial Hospital at GulfportGulfport, MS
1d

About The Position

Coordinates the efforts of patient, family, and healthcare professionals to develop a plan of care across the continuum based on identified needs. Reviews and assesses the appropriateness of patient admissions and continued stays in accordance with established policies and procedures.

Requirements

  • Associate's Degree
  • Bachelor's Degree
  • Graduate of an accredited program in nursing
  • Bachelor of Science in Nursing (BSN)
  • 3 Clinical experience as a registered nurse in an acute care facility
  • Advanced quality management, utilization management, case management and/or DRG documentation compliance principles
  • Excellent customer service and communication skills
  • Strong organizational and problem-solving skills
  • Advanced statistical and spreadsheet/database application skills

Responsibilities

  • Ensures implementation of the prescribed plan of care in collaboration with patient/family and healthcare providers.
  • Coordinates care and services across the continuum working directly with patient/ family, healthcare providers, staff, and payers.
  • Evaluates and communicates patient progress towards established outcomes.
  • Coordinates multi-disciplinary discharge planning to assess current and discharge needs.
  • Evaluates patient satisfaction and quality of care provided.
  • Provide post-discharge follow-up to ensure the progress of the discharge plan.
  • Promotes quality and cost-effective interventions, resources, and outcomes utilizing a multidisciplinary team approach.
  • Reviews and determines necessity and appropriateness of hospitalization using established criteria to prevent denials of payment.
  • Refers appropriate cases to the physician advisor for intervention.
  • Serves as a liaison with healthcare providers, admissions, and medical records staff to assure continuity of patient care, discharge planning, and effective communications.
  • Arranges appropriate referrals for counseling, financial assistance, and discharge planning assistance as needed.
  • Assists in the collection, delivery, and tracking of information for Performance Improvement, Risk Management, and Infection Control.
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