Case Manager - Care Coordination (9737)

Baltimore Crisis Response, INC•Baltimore, MD

5h•$21 - $23

About The Position

We are seeking a Care Coordination Case Manager to support and empower participants and families enrolled in Targeted Case Management (Adults) and Care Coordination (Youth) programs. This role partners closely with individuals experiencing complex psychosocial challenges, including transitions from psychiatric hospitalization, involvement with law enforcement, and engagement with the Department of Human Services. The Case Manager works collaboratively with participants to connect them to community resources that promote recovery, stability, and overall well-being. Services are provided in the least restrictive environment, requiring flexibility and community-based engagement. This position reports directly to the Program Manager and plays a vital role in helping individuals and families successfully integrate into the community with an improved quality of life.

Requirements

This position requires a bachelor’s degree in social work, psychology or a related human service field from an accredited college or university
Experience working with individuals with mental illness, addiction and/or co-occurring disorders is given priority.

Responsibilities

Provide services in the least restrictive environment, case managers will be required to “meet participants where they are” meeting with them in their home or other identified community setting
Maintain a case load of TCM/CC participant clients and provide specialized intensive case management services as needed
Provide linkages to care and other community resources and supports to assist participants in maintaining recovery and preventing entrance into the criminal justice system
Maintain a schedule with the ability to be flexible with hours when necessary, depending on the needs of participants being served
Maintain collaborative relationships with community partners and support service agencies.
Provide transportation to participants for appointments when necessary
Complete timely and accurate documentation
Complete outcome tracking forms for caseload of participants
Complete Insurance/ Medicaid Authorizations for caseload
Attend weekly Care Management meetings to discuss the progress of TCM/CC participants
Attend trainings and conferences as needed to improve program skills
Additional responsibilities as determined by the Program Manager