PRN)

Connections Health Solutions•San Francisco, CA

2d•$26 - $30

About The Position

If you’re passionate about making a meaningful impact, working in a mission-driven environment, and helping redefine behavioral health crisis care, we invite you to join us at Connections Health Solutions. Together, we’r e saving lives and changing the face of behavioral health. We’re not just behavioral health people— we’re crisis people . When individuals need support now , we provide immediate-access behavioral health crisis care that stabilizes, supports, and connects people to the resources they need to continue their recovery. Founded by emergency room psychiatrists, our physician-led, data-driven model is backed by more than 15 years of crisis care expertise . Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered critical crisis care to thousands of people during some of the most challenging moments of their lives. Our mission is simple and unwavering: providing immediate care to people in crisis and connecting them to long-term support within their community. Located in San Francisco’s South of Market neighborhood, the RESET Center provides an alternative destination for individuals who are found to be publicly intoxicated (due to alcohol and/or d rugs) and would otherwise be transported to the emergency department or jail. In collaboration and partnership with local law enforcement and public health agencies, the RESET Center aims to effectively divert intoxicated individuals away from the criminal justice and/or healthcare systems to improve outcomes, reduce systemic burden, and support connection to needed resources within the community.

Requirements

1-3 years of experience in harm reduction, crisis services, behavioral health, or related community care settings
High School diploma or equivalent
Experience supporting law enforcement diversion or working alongside first responders, emergency departments, or criminal-legal partners
Must obtain Overdose Prevention and Narcan Administration training within 30 days of hire
Basic Life Support (BLS) Certification
The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

Nice To Haves

Prior experience with Managed Alcohol Programs (MAP), medical respite, interim housing, or sobering programs
Associate Degree in Behavioral Health or related field
Lived experience related to substance use, recovery, homelessness, or justice system involvement is highly valued and encouraged

Responsibilities

Welcome individuals with empathy, respect, and a non-judgmental approach in a low-barrier, trauma-informed environment.
Engage participants using motivational interviewing to identify needs, goals, and readiness for services.
Conduct brief screenings and assessments to understand risk, safety, and resource needs.
Provide education, encouragement, and practical support tailored to participant goals.
Develop short-term, accessible discharge plans for individuals staying between 4–24 hours.
Coordinate referrals and warm handoffs to community resources including: Substance use treatment (outpatient, detox, MAT) Managed alcohol programs Mental health providers Shelters, crisis housing, and social services Hospital or emergency care when clinically appropriate
Support crisis de-escalation and conflict intervention in collaboration with the care team.
Document timely and accurate services entries in Epic to support care coordination, safety, and communication.
Maintain collaborative relationships with law enforcement, public health partners, and community agencies.
Complete required RESET Center trainings.
Perform all other duties as assigned.

Benefits

Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
CHS pays for Basic Life, AD&D, Short and Long-Term Disability
Voluntary Life insurance option for employees and their families
Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
Flexible Spending Accounts (health care, dependent care, and commuter benefits for eligible transportation expenses)
401k company match after 6 months (50% of deferrals up to 6% of compensation)
Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
After 90 days, you are auto enrolled in the 401k Plan

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume