Case Manager - AAA

CAPECO Community Action Program of East Central Oregon•The Dalles, OR

17d•Onsite

About The Position

This position is responsible for providing a full range of care/service management functions and service authorizations for older adults and/or people with disabilities, family members, and/or community members. This position performs a full range of duties, including assessing & evaluating the need for the Oregon Project Independence Program-Medicaid, Options Counseling, Family Caregiver Support, and other community resources. This position will work with the participant to develop and implement an action/service plan, assist in determining service options, and assist with gaining access to a variety of long-term care and social services. Services are targeted to individuals who may have ongoing long-term care needs or who need short-term support to navigate complex public service eligibility requirements, transition between care settings and/or establish a plan for self-support. These services are offered throughout Hood River, Wasco, Sherman, Wheeler, Gilliam, Umatilla, and Morrow Counties.

Requirements

Associate degree in related field which can be substituted for two years of comparable experience and/or training or equivalent combination of education and experience.
Understand and follow complex written and oral instructions, rules, and procedures.
Possess computer skills and have data entry software knowledge.
Must effectively access, interpret, and apply computerized client data information using data software.
Ability to prepare reports, statistics, and related documents typical to the job assignment.
Communicate effectively, orally and in writing, with clients and their families, service providers, and the public.
General knowledge of etiology and issues faced by older adults and people with disabilities in remaining independent.
Knowledge of various community services in support of older adults and people with disabilities, and the means to access such services.
Ability to assess older adults and people with physical or cognitive needs and develop care plans to support those needs.
Must pass a criminal history background investigation; however, a conviction of a crime may not necessarily disqualify an individual from this position.
CAPECO is a drug free workplace and pre-employment drug screening will be required. Due to our federal funding our drug screening also tests for the use of marijuana.
Possession of, or willingness to obtain, a valid drivers license and insurable driving record is required.
Travel required within the Hood River, Wasco, Sherman, Wheeler, Gilliam, Umatilla, and Morrow County service area.
Company vehicles are available, but scheduling may require use of personal vehicles.

Nice To Haves

Experience providing services to older adults and/or people with disabilities and the maintenance of a caseload is preferred.

Responsibilities

Conduct home visits with older adults and adults with disabilities to assess their ability to complete Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs).
Interview individuals to evaluate care and current support needs.
Recommend services to be provided and coordinate in-home services to promote independence and safety.
Actively provide Person-Centered Options Counseling sessions for clients and their family or community support to assist clients with developing and implementing their own plan of action.
Conduct follow-up to assess whether additional options are necessary.
Provide service planning and coordination for adults with chronic or acute age related or physical disabilities which limit independence; determine eligibility for services; develop a care plan to prevent premature institutionalization through provision of in-home services; coordinate referrals with partnering agencies and monitor client progress.
Work with other agencies, family members, and community organizations to coordinate effective service provision to clients.
Facilitate the development of community partnerships to promote services for clients or their families that do not currently exist or accommodate the specific identified needs.
Monitor client progress and independence through regular staffing with care providers; follow-up with clients not in specific programs; provide additional services if new needs arise.
Input and maintain client data into multiple state databases and internal excel spreadsheets.
Maintain regular contact with clients and provider personnel and verify service administration.
Develop post-hospitalization or post-institutionalization plans in coordination with client, family, staff, and partnering agencies; maintain monthly contact with clients.
Maintain accurate caseload records of assessments, evaluations, treatment plans, referrals, and follow up reports.
Complete case documentation and narration to document case management services provided as required by program guidelines.
Provide information on and referrals to specialty services; arrange for a variety of goods and services including but not limited to respite care, durable medical equipment, nutrition, or socialization services.
Assist with other Area Agency on Aging programs as needed.
Performs other duties as assigned.