Contracted Case Manager

Hammer & NER•Wayzata, MN

just now

About The Position

The Case Manager provides service coordination to individuals with various disabilities, needs, and backgrounds. The Case Manager is vital to helping people with disabilities and their families find their way through the social services system while promoting self-determination and a person-centered approach. Hammer Case Management provides services contracted with Hennepin County for people receiving disability services through CADI, BI, and DD programs. Individuals the case manager supports may live with mental health needs, physical health conditions, brain injuries, developmental disabilities, or neurodevelopmental disabilities. Many individuals supported by Hammer Case Managers have a combination of many needs and a variety of skills and preferences that make them unique and impact service planning. All employees are expected to center, model and champion Hammer’s core values: Person-Centered, Relational, Opportunistic and Stewardship in order to provide people with intellectual and other disabilities, the opportunity to live life to its fullest.

Requirements

Bachelor’s degree in human services related field, required by DHS
Must have a reliable vehicle and adequate driving record as this position requires travel to in-person visits at client homes
Proficiency with Microsoft Office Products (Word, Excel, Outlook)
Ability to maintain tracking systems for multiple tasks to meet varying deadlines
Excellent written and verbal communication, with clients and other professionals
Flexibility to adapt to frequent process changes
Self-motivation to complete tasks independently
Willingness to ask questions
Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status.

Nice To Haves

Experience in disability services preferred
Experience working with mental health, preferred for CADI case management

Responsibilities

Service Coordination
Take person-centered approach to identify the needs and preferences of individuals on your caseload
Find resources to meet the unique needs of each individual
Complete referrals for services
Ensure services are not duplicated
Maintain regular contact with providers to ensure quality service delivery
Manage payment authorization for service providers
Support Plan Development and Maintenance
Identify goals, needs, and preferences of the individual
Develop annual support plan that integrates all necessary policy components
Update plan as necessary throughout the year
Advocacy
Promote health, safety, and well-being
Encourage independence and respect the right for individuals to take risks
Assist individuals in expressing their preferences and having their voice heard
In-person Home Visits
Maintain a minimum of two in-person visits annually with all individuals, either in their home or other community locations
Must be willing to drive throughout the greater Twin Cities and occasional travel throughout the state
Documentation
Document case notes in electronic record system
Maintain case notes for all work throughout the day
Must include a detailed, subjective narrative of all tasks completed
Include precise time of each completed task to allow for necessary billing of work
Ensure integrity in all documentation completed

Benefits

401 (k)
Paid Time Off
Health Insurance (30 hours and above)
Dental Insurance (30 hours and above)
Vision Insurance (20 hours and above)
Life Insurance
Paid Training
Tuition Reimbursement
Disability Insurance
Wellness Program
Employee Assistance Program
Parental Leave
Referral Program
Health Savings Account
Flexible Savings Account
Access to Employee Success Coach who assists employees within their first year of employment.