Case Manager

Monarch Communities•City of New Rochelle, NY

1d•$75,000 - $85,000

About The Position

The Case Manager assists in providing a safe environment for the residents of the Community, ensuring that residents maintain the highest quality of care and life and per DOH regulations. The Case Manager is an exempt, salaried position; and will report to the Executive Director. Salary Range: $75,000 - 85,000

Requirements

A bachelor’s or master’s from an accredited college or university with major work inhuman resources or service delivery, and one year of full-time experience in the provision of services to a dependent adult population, OR
An associate degree from an accredited college or university with major work inhuman resources or service delivery, and three years of full-time experience in the provision of services to a dependent adult population
Excellent written and verbal communication skills and the ability to lead a team
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.

Nice To Haves

Prior leadership experience within the health care industry preferred
Demonstrated success in managing operating expenses
Previous sales or business development experience preferred

Responsibilities

Ensure apartments are clean and prepared for all new residents prior to their arrival
Meet with family/resident on day of move-in to welcome and introduce them to team members, orient family and resident to routines, assist residents in adjustment to the Community
Develop and maintain relations and communications with government agencies on an on-going basis
Complete, submit, and maintain records of incident reports to DOH, as needed
Maintain accurate documentation of case management needs and case management notes, including initial, annual, and on-going pertinent information notes, including initial, 30-day, and Q6 months, and on-going pertinent information notes/change of condition, and discharge
Work with residents and team members to respond to and resolve resident issues or conflicts
Communicate all pertinent information on new and existing residents to appropriate team members to ensure highest quality of care
Assist residents in need of alternate placement by executing a safe discharge plan
Serve as a liaison for residents at the hospital, short-term rehab, etc. in assisting with paperwork and coordination of a safe return to the community
Work closely with Business Operations Director to assist in answering or resolving and issues pertaining to insurance and finance
Conduct tours of the community to potential residents and their families
Occasional weekend coverage as Manager on Duty
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Other duties as assigned

Benefits

Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Employee Referral Bonus
Resident Referral Bonus