Case Manager

Your IT Recruiter • Los Angeles, CA

7d • Onsite

About The Position

Under the direction of the Program Manager, the Drop -In Center Case Manager provides high -quality, center -based case management services to individuals and families accessing services through the Drop -In Center. The Case Manager serves as a primary point of contact for participants, supporting stabilization, service linkage, and long -term self -sufficiency through structured, on -site support services.

Requirements

• Knowledge of homelessness, poverty, and social service systems
• Strong interpersonal, organizational, and communication skills
• Ability to work with diverse populations with complex needs
• Experience conducting intakes, assessments, and service planning
• Familiarity with Los Angeles County social services and community resources
• Trauma -informed, culturally responsive, and client -centered approach to care
• Ability to work in a fast -paced, high -volume service environment
• Flexible schedule, including some evenings and weekends as needed

Nice To Haves

• Experience with case management documentation systems preferred

Responsibilities

• Conduct client intakes and comprehensive needs assessments at the Drop -In Center
• Complete psychosocial assessments and develop individualized service plans in collaboration with participants
• Provide on -site case management services in a welcoming, trauma -informed environment
• Assess client needs and connect participants to appropriate community resources and referrals
• Provide resource navigation and service coordination, including housing referrals, healthcare access, benefits enrollment, employment resources, and social services
• Maintain accurate and timely documentation, case notes, and client records
• Build trusting, professional relationships with participants
• Support clients in achieving stability goals related to housing, health, income, and self -sufficiency
• Coordinate care with internal staff and external service providers
• Utilize harm reduction, strengths -based, and client -centered approaches
• Manage an active caseload of participants receiving Drop -In Center services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed