Case Manager

SAN DIEGO YOUTH SERVICES•San Diego, CA

About The Position

ESSENTIAL FUNCTIONS: Provide support services that include accompanying youth to meetings/appointments/court; case management services around stabilization (i.e., housing, employment, education, health, etc.); outreach activities, crisis intervention, and referrals as applicable. Provide transportation when needed. Maintain accurate and timely documentation, data collection and contract compliance of records including file reviews. Conduct emergency and/or immediate outreach in collaboration with Child and Family Wellbeing to prospective service partners in a variety of community settings (Polinsky, Group Homes, Juvenile Hall, In-home, Community Partners, etc.); screen prospective service partners for eligibility to enter program. Triage with CSEC Response Team Coordinator for needed services. Assist in the development and maintenance of group curriculum and facilitate groups. Ensure coordination of care by communicating with Probation Officer, CWS Social Workers, Health Care Providers, Therapist, Natural Support Systems, Parents/Families, etc. to gain knowledge of service-partners and how to best ensure their success. Ability to be on-call. A typical on-call rotation is 1 week every 5-6 weeks and is subject to change. Provide intensive 24hr follow-up on all referrals. Engage youth in services for up to 90 days or longer, depending on client need and linkage to long-term resources, of intensive short-term case management. Provide outreach and training to increase community awareness. Knowledgeable or willing to be trained in tenant-landlord laws, Fair Housing Laws, and the Transitional Housing Misconduct Act. Seek out new partnerships with low-income housing providers. Provide transportation when needed. Perform other duties as assigned. SDYS EXPECTATIONS: Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality. Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance with agency and center policies, and applicable regulations and laws including HIPAA. Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable. Effectively communicate with people from diverse backgrounds and experiences. Recognize, nurture, and learn from strengths in co-workers. Maintain warm, welcoming and safe work environments. Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office. REQUIREMENTS AND QUALIFICATIONS: Bachelor's degree in social work or related field or 2-5 years’ experience working with high-risk clients, preferably adolescents and Transitional Aged Youth who have experienced commercial sexual exploitation, human trafficking and/or Domestic Violence. Preferred lived experience through being a Survivor of victimization such as human trafficking, domestic violence, sexual abuse or experience as a former foster youth. Bi-Lingual in Spanish Preferred. Experience in crisis intervention, group facilitation, documentation, and case management preferred. Must possess excellent oral and written skills. Work well autonomously and with multi-disciplinary team. Willingness to develop or possess working knowledge of trauma-informed care. Must have or be willing to be trained 40-hour Domestic Violence counselor training, Campbell Danger Assessment, Mental Health First Aid, Seeking Safety, and Motivational Interviewing (MI) trainings. Must be computer literate in Microsoft Outlooks, Word and Excel. Valid CA driver’s license, good driving record and willingness to use own properly insured vehicle on the job (mileage reimbursed). Maintain certification in CPR and First Aid. Employment is subject to required clearances which include tuberculosis test, fingerprinting, background checks (FBI, DOJ, CACI), and drug testing. SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities.

Requirements

Bachelor's degree in social work or related field or 2-5 years’ experience working with high-risk clients, preferably adolescents and Transitional Aged Youth who have experienced commercial sexual exploitation, human trafficking and/or Domestic Violence.
Must possess excellent oral and written skills.
Work well autonomously and with multi-disciplinary team.
Willingness to develop or possess working knowledge of trauma-informed care.
Must have or be willing to be trained 40-hour Domestic Violence counselor training, Campbell Danger Assessment, Mental Health First Aid, Seeking Safety, and Motivational Interviewing (MI) trainings.
Must be computer literate in Microsoft Outlooks, Word and Excel.
Valid CA driver’s license, good driving record and willingness to use own properly insured vehicle on the job (mileage reimbursed).
Maintain certification in CPR and First Aid.
Employment is subject to required clearances which include tuberculosis test, fingerprinting, background checks (FBI, DOJ, CACI), and drug testing.

Nice To Haves

Preferred lived experience through being a Survivor of victimization such as human trafficking, domestic violence, sexual abuse or experience as a former foster youth.
Bi-Lingual in Spanish Preferred.
Experience in crisis intervention, group facilitation, documentation, and case management preferred.

Responsibilities

Provide support services that include accompanying youth to meetings/appointments/court
Case management services around stabilization (i.e., housing, employment, education, health, etc.)
Outreach activities, crisis intervention, and referrals as applicable
Provide transportation when needed
Maintain accurate and timely documentation, data collection and contract compliance of records including file reviews
Conduct emergency and/or immediate outreach in collaboration with Child and Family Wellbeing to prospective service partners in a variety of community settings (Polinsky, Group Homes, Juvenile Hall, In-home, Community Partners, etc.)
Screen prospective service partners for eligibility to enter program
Triage with CSEC Response Team Coordinator for needed services
Assist in the development and maintenance of group curriculum and facilitate groups
Ensure coordination of care by communicating with Probation Officer, CWS Social Workers, Health Care Providers, Therapist, Natural Support Systems, Parents/Families, etc. to gain knowledge of service-partners and how to best ensure their success
Ability to be on-call. A typical on-call rotation is 1 week every 5-6 weeks and is subject to change
Provide intensive 24hr follow-up on all referrals
Engage youth in services for up to 90 days or longer, depending on client need and linkage to long-term resources, of intensive short-term case management
Provide outreach and training to increase community awareness
Knowledgeable or willing to be trained in tenant-landlord laws, Fair Housing Laws, and the Transitional Housing Misconduct Act
Seek out new partnerships with low-income housing providers
Perform other duties as assigned
Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality
Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance with agency and center policies, and applicable regulations and laws including HIPAA
Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable
Effectively communicate with people from diverse backgrounds and experiences
Recognize, nurture, and learn from strengths in co-workers
Maintain warm, welcoming and safe work environments
Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office