Case Manager

Community Action of Central Texas•Elgin, TX

20d

About The Position

To implement a comprehensive and innovative service system for all HIV clients who seek to enhance their quality of life.

Requirements

High School Diploma or GED
One-year experience working in a social service setting
Be able to lift 25 pounds
Daily access to transportation
Valid Texas Driver’s License – Class C
Vehicle Insurance (personal injury and liability)
Must be at least 18 years old
Criminal Background Check required for all agency staff before hire

Nice To Haves

Bachelor’s Degree in Social Work, counseling, Health and Human Services, or Social Services
Two years’ or more Case Management experience
Ability to communicate in English and Spanish

Responsibilities

Develop and maintain positive, open and productive team partnerships with clients and their families while maintaining professional boundaries.
Relying upon the client’s strengths, work with the client to assess needs and assure that all interventions promote client empowerment, self-sufficiency and self-advocacy.
In partnership with client’s, develop a realistic Plan of Care that includes short term and long-term goals and the appropriate strategies to achieve these goals.
Update the Plan of Care with client’s as outlined in the Case Management Procedures.
Provide information and referrals for resources to client’s and their families, assist client’s and families in accessing these resources.
Conduct routine follow-up home/hospital visits and telephone contact to monitor and update the Plan of Care as needed.
Locate existing resources in rural communities including medical, counseling, financial, and legal to assist the client’s and families in accessing these resources.
Arrange transportation to medical and dental appointments for clients with the Transportation Aide.
Provide transportation to medical and dental appointments for clients when necessary.
When necessary and appropriate, transport medications for clients and adhere to the procedures for transporting medication.
Promote awareness and sensitivity to the presence and needs of clients among rural social service agencies.
Develop protocols to allow clients to access existing rural services without compromising privacy.
Develop good working relationships with other hum service agencies and coordinate activities as appropriate.
Must assure confidentiality of case records, referrals and information concerning clients and their families and friends.
Maintain client files in an efficient, orderly and professional manner.
Document all client contacts as outlined by DSHS.
Adhere to the Social Work Code of Ethics.
Be active in ongoing self and program assessment in order to participate in continuous improvement of your own skills and program enhancement.
Report all suspected abuse, neglect, and exploitation of children, elderly and the disable to the Abuse Hotline at 1-800-252-5400, your immediate supervisor, and to the Health Services Director.
Participate in one fun raiser annually: The Hill Country Rise for AIDS.
Submit original receipts and bills to the Coordinator of Case Management Services weekly.
Meet regularly with the Coordinator of Case Management Services to seek support and ensure the quality of the work.
Other duties as assigned.
Submits time sheets accurately and on time to supervisor.
Submits mileage accurately and on time to supervisor.
Attends all staff and other meetings as assigned.
Manages time effectively.
Be a positive role model.
Maintains confidentiality: records, client services, and staff.
Adheres to agency's best practices related to time and leave.
Dress is appropriate to work environment.
Maintains professionalism.
Maintains a safe, orderly and clean environment.
Willing to work at alternative locations.
All other duties as assigned.