Case Manager

Westhab Inc.•New York, NY

10d•$40,000 - $45,000

About The Position

The Case Manager assesses an individual’s needs, plans a course of action, links individuals to services and monitors progress for families with children within the homeless shelter. S/he must assure families receive appropriate information and referrals to address issues so that they can obtain and maintain housing. Proof of Covid-19 vaccination required.

Requirements

Bachelor Degree in Social Work or Human Services Field with case management experience working with the homeless, mentally ill, substance abuse and/or low-income populations.
Strong relationship building skills required.
Ability to work independently but know when to raise issues to supervisor.
Excellent organizational and time management skills necessary.
Ability to effectively multi-task and follow-up on a timely basis.
Strong PC skills required including Word and Excel.

Nice To Haves

Bilingual a plus.

Responsibilities

Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
Meet weekly with clients to assist with the achievement of individual service plan goals.
Coordinate services with Housing Specialist, other staff and external partners
Provide advocacy for individual clients around entitlements and services.
Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
Document case management activities in accordance with agency and funding source guidelines and procedures.
Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning.
Achieve monthly placement quota, as assigned.
Facilitate workshops, groups and escort clients as applicable.
Attend staff meetings and trainings to enhance skills that are related to job function.
Must be able to work flexible, alternate schedules which may include evening and weekend shifts.
Perform other related duties.