Case Manager

HEARTVIEW FOUNDATION•Bismarck, ND

About The Position

About Heartview Foundation: Heartview Foundation is North Dakota’s most experienced private, non-profit alcohol and drug treatment facility. Since 1964, we have helped thousands of individuals and families find recovery through evidence-based treatment, compassionate care, and comprehensive support. Position Summary: The Case Manager supports the treatment team by coordinating care and services that align with each patient’s treatment goals. This role involves facilitating referrals, assisting with discharge planning, and connecting patients with community resources to promote long-term recovery. The Case Manager ensures all services meet licensing, ethical, and evidence-based standards. Why You'll Love Working at Heartview We’re deeply committed to supporting both our clients and our staff. Here's what we offer: Generous Paid Time Off (PTO) to prioritize your well-being 100% employer-paid health, dental, and vision insurance for employees 75% employer-paid coverage for dependents 401(k) with employer match to support your financial future Paid holidays for rest and connection Employee Assistance Program (EAP) for confidential personal and professional support Additional perks such as sign-on bonuses, tuition reimbursement, and relocation assistance for qualified candidates Eligible employees with a social work degree may qualify for up to $250,000 in student loan repayment assistance. At Heartview Foundation, every team member helps create a safe, recovery-oriented environment. We look for employees who are committed to recovery principles and healthy living, and who can demonstrate that commitment through their professional conduct and personal wellness practices. Because of the unique role we play in clients’ lives, staff must also respect professional boundaries, avoid conflicts of interest, and recognize the power differential that can exist not only between providers and clients but also among staff members. To ensure ethical standards are maintained, employees cannot be current participants in Heartview Foundation’s primary treatment programs. If an offer of employment is made, Human Resources will conduct due diligence to confirm the accuracy of this disclosure.

Requirements

Bachelor’s degree in human services field required.
Valid driver’s license and safe driving record required.
Knowledge of substance use disorder (SUD) and mental health recovery programs.
Familiarity with community resources and ability to assist patients in accessing them.
Strong organizational, communication, and computer skills (including EHR proficiency).
Ability to collaborate effectively within a multidisciplinary team.
Culturally sensitive and able to work with diverse populations.
If in recovery, must have sustained abstinence and demonstrate rehabilitation and stability.
Successful background check.
Compliance with drug-free workplace policies, including pre-employment screening.

Responsibilities

Monitor, coordinate, and manage assigned patient cases and referrals.
Collaborate with clinical staff to assess and address case management needs.
Connect patients to essential services, including healthcare, housing, vocational, and social supports.
Maintain communication with treatment teams, referral sources, and community partners for coordinated care.
Facilitate family sessions and deliver patient education groups as needed.
Complete all documentation accurately and in compliance with agency and licensing standards.