Case Manager

Westhab Inc.•New York, NY

24d•$45,000 - $48,000

About The Position

Under the supervision of the Program Director, the Case Manager is responsible for supporting participants in accessing and engaging in comprehensive program services, including assessments, job readiness training, job placement, and job retention support. This role involves delivering individualized employment case management and facilitating employment-focused assessments and service plans for re-entry, homeless, and other community-based clients experiencing significant barriers to employment, with the goal of securing long-term, sustainable employment opportunities.

Requirements

A bachelor's degree in social work or a related field and experience working with City systems such as justice, public assistance, child welfare, education, and housing; or an associate’s degree and experience working with City systems such as justice, public assistance, child welfare, education, and housing; or at least three (3) years successful experience in providing case management/counseling and working with City systems such as justice, public assistance, child welfare, education, and housing.

Responsibilities

Identifies, outreaches and recruits eligible participants for specific program population.
Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment.
Develops Individual Employment Plans for each program participant, outlining employment related needs/goals.
Evaluates participant’s progress of planned goals and documents participants’ accomplishments.
Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed.
Work closely with each participant on the development of a resume and other documents required for employment. Assists participants with securing interview clothing, childcare and/or transportation.
Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment.
Works closely with each participant to identify and resolve problems/barriers that hinder employability. Works directly with the job development team to match participants to suitable employment opportunities.
Enroll job seekers in occupational skills training
Monitor client participation and attendance when enrolled in occupational skills training, mental health services, internship and employment
Provides post-employment services to program participants to build bridges to long-term job retention.
Uses a variety of methods to provide outreach that may include emails, home visits, phone calls, etc.
Actively participates in staff and other meetings as required.
Maintain accurate and up to date records on all program participants; prepares weekly/monthly reports and continuously collects, organizes and analyzes program data.
Work closely with the employment staff to ensure seamless delivery of services to participants.
Perform other job-related duties as assigned.