Case Manager
About The Position
Supervised Release offers an alternative to jail, providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and non-violent felony offenses. Program participants are monitored to ensure their appearance at court dates, and they receive referrals to community-based programming. Under the Supervised Release program (SRP), the Case Manager (CM) will be responsible for, conducting intake and assessments for SRP clients being discharged from arraignments and developing individualized service plans to provide case management services; providing counseling, appointment reminders, and referrals (including setting up appointments for voluntary services and following up on service uptake); ensuring individuals return to court; and, entering real time data on all client activities.
Requirements
- Ability to get access to the courts through an Office of Court Administration Secure Pass;
- High school diploma or GED/HSE with 3-4 years of relevant experience required; Bachelor’s degree in Social Work or another related field desired;
- Experience and commitment to working with criminal justice involved participants;
- Ability to work with people from diverse backgrounds in a culturally-competent manner;
- Strong Microsoft Office and Excel, and database entry skills;
- Strong assessment and engagement skills;
- Strong written and verbal communication skills;
- Strong organizational and leadership skills;
- We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.
Nice To Haves
- Bilingual English/Spanish a plus
Responsibilities
- Conduct intake interviews and assessments for SRP clients coming out of arraignments.
- Perform general Case Management duties, including one-on-one check ins with clients (frequency dependent on supervision level), facilitate voluntary referrals to internal and community-based resources, developing client schedules, and client centered supervision plans to help address such issues as substance abuse, mental health, trauma, domestic violence, and housing;
- Assist clients in identifying and prioritizing needs;
- Provide voluntary referrals to ensure participants’ concrete needs are addressed;
- Provide crisis intervention when needed in collaboration with supervisor;
- Collaborate with Court Advocates and Community Engagement Specialists;
- Ensure accurate and timely data entry of all client information into the agency’s database;
- Monitor participants attendance and compliance with supervision requirements;
- Advocate for individual client services;
- Participate in case conferences for optimum collaboration among internal programs and external agencies;
- Develop and maintain relationships with community-based organizations;
- Attend and participate in all necessary SRP meetings, conferences, and trainings;
- Engage in his/her own ongoing professional development; and
- Perform other duties as assigned and responsibilities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
