Case Manager, Galvan Homeless Shelter

St Catherine s Center for Children•Hudson, NY

7h•Onsite

About The Position

The Case Manager is responsible for assisting families/individuals who are referred to the Columbia County Homeless Family Program in maintaining their current housing, or in the case of being homeless, to ultimately find new and permanent housing for the family/individual. St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

Requirements

Ability to work: Monday - Friday, 8am–4pm and 12pm–8pm (alternating) w/ flexibility as needed
Associate’s degree required
At least two years of experience in case planning or case management
Clean and Valid New York State Driver’s License (actively licensed at least one year) - is required
A professional record of integrity, proven reliability, and dependability
Ability to work flexible hours outside of scheduled work hours, when necessary
Familiarity with public assistance and other local resources
Experience with MS Word and the use of secure Internet practice required
Demonstrated ability to work well as a team member
Must possess excellent communication skills, both orally and in written form
Self-motivated and engaged, with a strong attention to detail
Excellent writing aptitude
Demonstrate qualities of patience, flexibility and adaptability, and capable of exhibiting empathy for those in crisis
Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality
Staff in driving positions must be able to meet the agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire, and the ability to maintain insurability throughout employment

Nice To Haves

Bachelor’s degree in human service field is preferred
Previous experience working in a human services agency is a plus!
A compassionate, positive, warm and caring mindset is highly desirable
Knowledge of community resources is beneficial
Excel and Google Docs preferred

Responsibilities

Conduct and complete intake and assessment process following the approved agency form
Develop and coordinate service plan delivery to families/individuals through a large network of area service providers including Columbia County DSS and document all service delivery activities
Conduct case management activities such as meeting with families to assist them with service plan goals; follow up with families/individuals and/or service providers as needed to ensure service plan goals are being accomplished, or account for the lack thereof, and behave in a professionally responsible manner in communicating information specific to the assessment and ongoing case activities
Engage with families to assure a collaborative and mutually agreed on service plan
Conduct and document regular service plan reviews, inviting all relevant DSS and community support resources for all active cases
Assure that after care contacts are maintained according to agreement with Columbia County DSS
Meet independently with families/individuals to assess needs and strengths
Establish and maintain professional working relationships with families/individuals, collaborators and current and potential resource people for the family
With the clients, develop and formalize service goals
Engage families/individuals toward the goal of participating in necessary services
Act as an advocate for homeless families/individuals in the community
Assist families/individuals in obtaining necessary services needed to retain permanent housing (e.g. mental health services, education and employment services, substance abuse services)
Assist in identifying and resolving barriers to housing retention by securing needed rehabilitative and/or supportive care, day care
Provide intensive case management services in the following areas to settle family/individuals in permanent housing and stabilize conditions that led to homelessness: self-sufficiency, home maintenance, budgeting, meal preparation and nutrition, time management, parenting skills, utilization of community services, tenant responsibilities/rights
Additional position-related duties and responsibilities as assigned by the supervisor

Benefits

Competitive Pay with an Excellent Benefits Package
Health Insurance options: Medical, Dental and Vision
$600 Well-being Reimbursement Benefit
Generous Combined Leave Time (CLT) and Paid Holidays!
We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program
Pension Plan with Generous Agency Contribution
403b Retirement Savings Plan
Life Insurance – Automatic Benefit at no cost to employee
Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
Tuition Reimbursement & Travel/Mileage Reimbursement
Professional Development & Career Growth Opportunities
The Comfort of a Business Casual Environment
Our Commitment to Embrace & Foster Mindfulness, Relevance, Respect and Solidarity.