CASE MANAGER

Apis Services IncReading, PA
5h$22Onsite

About The Position

To provide quality therapeutic case management services for adolescents and their families as part of a residential/day treatment team. Primary responsibilities are to act as a liaison and maintain communication between The Children's Home of Reading, the primary caregivers and referral/other agencies; represent the agency at all court hearings and interagency meetings; coordinate care services, discharge planning and transportation for residents and their families.

Requirements

  • Bachelor’s degree in social work, psychology or other related field.
  • One to three years experience working in a human services field (CASSP system-related setting preferred).
  • At least three (3) written references that demonstrate past educational and/or employment experience.
  • Successful completion of core development orientation program.
  • Must be at least 21 years of age.
  • Valid PA driver’s license (or ability to obtain such license), and a good driving record, with proof of auto insurance coverage.
  • PA Act 33/34 clearances.
  • Pre-employment physical from a licensed physician (after conditional job offer) verifying person has no communicable diseases or physical conditions that might endanger the health and safety of children or prevent the person from performing essential job responsibilities.
  • Excellent verbal/written communication skills.
  • Excellent time management skills.
  • Ability to effectively manage emotionally disturbed adolescents.
  • Mental health illnesses and a strong familiarity with various community resources.
  • Knowledge in principles of family counseling, ecosystem assessment, child and family development and dysfunction.
  • Provides psycho-educational group therapy for adolescents.
  • Co-facilitates treatment groups with clinicians for adolescents.
  • Provides parenting education for parents of adolescents.
  • Completes all required documentation including treatment plans/reviews and discharge summaries.
  • Therapeutic crisis prevention and intervention; First Aid and CPR; infectious disease control policies and procedures; Emergency fire procedures/evacuation; Emergency medical procedures; Child Protective Services Law; Child abuse recognition and staff responsibility; DPW regulations section 3810; Vehicle safety.
  • Adolescent psychiatric medications, the administration and possible side effects of them.
  • Ability to assess, interpret and effectively document data specifically related to the care of adolescents.
  • Range of services needed by adolescents with mental health, emotional and/or behavioral disabilities.
  • Provide arrangements to secure and maintain basic entitlements and benefits as necessary.
  • Telephone system and proper telephone etiquette.
  • Use of general office machines: copy machine, fax machine.
  • Unit/program policies and procedures.
  • Agency policies and procedures.
  • Continuous Quality Improvement (CQI): theory and processes.

Nice To Haves

  • CASSP system-related setting preferred

Responsibilities

  • Maintains confidentiality of each client and their family.
  • Provides case management services to clients and families as assigned.
  • Maintains constant monitoring over clients while in their care, protecting, guiding and supervising them both on the unit and at planned visits/appointments.
  • Coordinates, oversees and provides transportation to appointments, visits, and off-ground activities when needed for each client and family on the assigned caseload.
  • Maintains communication with the referring agency and all other pertinent agencies.
  • Attends all internal and external meetings on the treatment planning for each client on assigned caseload.
  • Attends, provides testimony or treatment summaries and represents the agency at all court hearings and other summary or interagency meetings.
  • Informs family/caregivers, referring agency and other pertinent persons of significant incidents regarding a client or family, within the bounds of appropriate release.
  • Coordinates discharge planning for assigned clients.
  • Assists the Program Supervisor with coordination of services.
  • Completes all required documentation.
  • Does not befriend a child to the disregard of the professional role, and maintains appropriate therapeutic boundaries.
  • Supports behavioral programs, ITP goals and behavioral objectives for each client.
  • Dispenses prescribed medications in accordance with The Children's Home of Reading’s policies and procedures .
  • As part of a team, engages in preventive crisis intervention techniques and intervenes in crisis situations, using only the methods/techniques that are approved and taught by The Children's Home of Reading.
  • Uses time in a constructive and positive manner (i.e. review files, training materials, 1:1 time with children, planning, etc.)
  • Assists in training or orienting new Case Managers or interns as assigned.
  • Adheres to Universal Precautions and agency policies and procedures relating to infectious Disease Control.
  • Complies with all regulations set forth by Act 33 of 1985, and its amendments of 1987, which amends the Child Protective Services Law.
  • Completes medical assistance documentation for treatment recertification.
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