Case Manager | CFSS

Harry Meyering Center•Mankato, MN

1d•Hybrid

About The Position

Harry Meyering Center supports people with developmental and intellectual disabilities in their homes and community. As a facilitator, or case manager, you will consult with families throughout the state of Minnesota both in person and remotely. Consultation Services is a service for Community First Service and Supports (CFSS), a new program being developed in Minnesota. Consultation Facilitators work as case managers and work alongside the individual and their team to ensure seamless access to services. You will help individuals develop a service plan for themselves to use CFSS services, teach about the program through orientation, provide guidance, conduct meetings, troubleshoot issues, and communicate with individuals and their families. The center is looking for team members passionate about person-centered planning, self-direction, and independence for people with intellectual and developmental disabilities.

Requirements

Must be 18 years of age or older.
Must pass the MN Department of Human Services Background Study.
Bachelor’s degree in a field related to human services or equivalent experience OR one year of full-time experience providing direct services to people with disabilities or individuals over age 65 OR experience coordinating or directing services for people with disabilities or individuals over age 65, including self-directed services OR experience coordinating their own services.
Completion of a DHS-approved training module of at least six hours on person-centered planning, the Vulnerable Adult Act, and the Maltreatment of Minors Act.
Valid driver’s license and clean driving record verified by our insurance carrier.
Excellent verbal and written communication skills, with the ability to interact effectively with individuals, support teams, case managers, family members, and colleagues.
Self-starter with strong interpersonal and problem-solving skills, capable of responding to emergencies.
Strong organizational skills, ability to handle multiple, competing priorities.
Proficiency in technology programs (e.g., Outlook, Excel, Word, Adobe, PowerPoint), with a willingness to learn new systems.
Ability to work collaboratively with colleagues and independently to fulfill job responsibilities.
Strong documentation skills and familiarity with systems, routines, and programming.

Nice To Haves

Fluent in understanding and speaking multiple languages other than English.

Responsibilities

Utilize person-centered planning methods to assist participants in developing tailored plans to meet their needs.
Independently understand and communicate CFSS program rules to participants.
Implement CFSS Consultation Services, including explaining the program, developing and monitoring plans, and providing guidance and training through various formats (in-person, online, webinar).
Conduct meetings with participants as per CFSS requirements.
Write clear and accessible documentation for participants.
Assist participants in identifying health and safety risks, including staffing, emergency plans, and worker development.
Educate participants on employer responsibilities using budget models, including tracking competencies and training.
Review plans to ensure they meet individual needs and comply with CFSS services scope.
Communicate professionally with participants, guardians, parents, case managers, and other providers.
Handle sensitive information with discretion and maintain privacy.
Promote diversity, equity, and inclusion.
Ensure HIPAA compliance in all communications, both internal and external.
Adhere to health and safety policies and procedures.
Participate in professional development opportunities.
Perform other duties as assigned.