Case Manager

Metropolitan Family Services • Chicago, IL

52d • Onsite

About The Position

Metropolitan Family Services is hiring a full-time Case Manager to join their Midway Center team. This role involves engaging youth and families within 48 hours of referral through community-based outreach, home visits, and school visits. The Case Manager will serve as the primary point of contact for assigned youth for up to 90 days, conducting assessments, developing individualized service plans, and providing advocacy, case management, coaching, and supportive services. Key responsibilities include connecting youth to community-based services (education, workforce development, behavioral health), tracking progress, and maintaining relationships with various partners. Metropolitan Family Services is Illinois' first comprehensive human services agency, serving over 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County, focusing on education, economic stability, emotional wellness, and empowerment.

Requirements

• Bachelor's Degree in Social Work or related field form an accredited college or university, required.
• Minimum of 1 year of experience working with at risk youth in the community required.
• Employment with MFS requires proof of vaccination or an approved Medical exemption, required.
• Must have access to a vehicle, valid driver's license and proof of insurance to perform essential job functions, required.
• Must be available to work Saturdays as required by program needs, required.
• Demonstrated ability to render direct service to clients and to organize and manage job efficiently.
• Mobility to work is required.
• Ability to maintain assigned community and home-based services.
• Works effectively with diverse staff, community, schools, and trainee populations.
• Excellent interpersonal and problem-solving skills; ability to relate to a wide range of issues, people, and institutions.
• Strong commitment to helping young people succeed in an innovative training program to reorient their lives and nurture their leadership skills.
• Highly organized.
• Knowledge of Excel to track customer flow of services.
• Excellent public speaking, listening, and written communication skills.

Nice To Haves

• Experience in facilitating group discussions with 14-24 year old's preferred.

Responsibilities

• Engage youth and families within 48 hours of referral through community-based outreach, home visits, and school visits.
• Serve as the primary point of contact for assigned youth throughout their participation in the program (up to 90 days).
• Conduct assessments and collaborate with youth to develop youth-driven, individualized service plans.
• Provide advocacy, case management, coaching, and supportive services to help youth address environmental, behavioral and interpersonal challenges.
• Connect youth to community-based services aligned with their goals, including education, workforce development, behavioral health, and other supports.
• Maintain regular follow-up with youth and service providers to track progress and address barriers.
• Obtain, analyze, and evaluate information necessary to implement and reassess service plans.
• Develop and maintain effective working relationships with youth, families, schools, law enforcement partners, and community organizations.
• Maintain accurate and timely documentation and data entry in accordance with agency and funder requirements.
• Participate in supervision, team meetings, and required professional development activities.

Benefits

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
• And so much more! Make sure you click here [https://www.metrofamily.org/careers/benefits/] to see the full suite of benefits offered!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees