Kennedy Shelter - Case Manager, PT

Shelter House•Fort Belvoir, VA

17h•Onsite

About The Position

The Kennedy Shelter Case Manager will provide case management for the single clients at Kennedy emergency shelter clients. Singles in this program can experience a variety of challenges ranging from mental health diagnoses, substance abuse, physical/developmental disabilities, limited income, and chronic or long-term homelessness. The case manager will support program participants in obtaining and maintaining housing stability using best practices, such as trauma informed care, housing first and harm reduction.

Requirements

A bachelor's degree in human services/ related field or commensurate experience
2+ years of case management/ direct services/other related experience
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgements
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative, resourceful solutions to unique challenges
Strong organizational and time management skills
Valid Driver’s License and reliable transportation
Ability to Drive a 15-passenger van
Willingness to work evenings and weekends when needed

Nice To Haves

Foreign Language fluency in a language other than English (ex. Spanish, Farsi, Arabic or Amharic)
Experience with providing services to clients experiencing homelessness, mental health, or substance abuse issues
Experience utilizing the Homeless Management Information System (HMIS)

Responsibilities

Use a strengths-based approach to perform assessments to gauge client’s strengths, physical health, mental health, social needs, educational needs, level of life skills, and employment readiness.
Use assessment outcomes to determine, with the client, what support is needed to maintain stability and achieve short- and long-term goals.
Develop Individualized Service Plan
Assist clients in securing appropriate services and coordinate delivery of all services to clients (i.e., employment, housing, finance, mental health services, applying for SSI benefits, etc.)
Provide support to clients experiencing crises/ implementation of emergency procedures/crisis interventions and coping skills
Create and maintain financial budgets and money management education with clients; work with clients to ensure rent and utilities are paid in a timely fashion.
Maintain complete client records in accordance with agency and best practice standards
Keep timely documentation of all contact with clients in client file and HMIS (Homeless Management Information System) as required, and completion of annual reassessments and quarterly reviews.
Participate in staff meetings and trainings as directed by supervisor
Ensure compliance with all agency policies
Function as a contributing member of a multidisciplinary team with Shelter House Inc. and partner agencies to ensure clients receive needed services in a timely manner
Assure that all relevant information pertaining to clients is disseminated to all appropriate staff members in a timely manner
Proficiently utilize Microsoft Suites applications (email, calendar, drive, docs, etc.) as a part of day-to-day work requirements
Safely utilize Shelter House owned vehicles to drive clients to various locations if needed.
Exemplify the Shelter House core values; Inclusivity, Collaboration, Accountability, Respect and Empowerment
Other Duties as assigned