Case Manager

The Salvation Army • Syracuse, NY

21h • $25 • Onsite

About The Position

Due to expansion growth of our Women's Shelter & Residence, The Salvation Army of the Syracuse Area is seeking to hire a full-time Case Manager for the Ethel T. Chamberlain Women's Residence. This newly created position comes with a full compensation and benefits package. The Case Manager plays a crucial role in assisting clients with securing affordable housing as quickly as possible and supporting them in achieving their goals. The Case Manager works one-on-one with each client, taking a lead role.

Requirements

• Associate degree in human services with one year of experience required.
• Experience/knowledge of mental health, substance abuse issues and community resources.
• Strong engagement and assessment skills and ability to plan and provide appropriate interventions.
• Team oriented and service oriented in approach.
• Excellent communications skills both verbal and written.
• Proficient in computer use to include Microsoft Office and data entry.
• Must have valid NYS driver’s license.

Nice To Haves

• BA/BS and 2 years of experience preferred.

Responsibilities

• Coordinate with the residence’s other case manager to provide case management to the two programs under the Ethel T. Chamberlain Women’s Residence umbrella – the Women’s Shelter and the Permanent Supportive Housing programs.
• Conduct comprehensive client assessments and work with the client to develop a goal plan, centralizing client choice. Identify needs and make referrals to community providers.
• Meet with clients bi-weekly to discuss goal progress and adjust goals, accordingly, check in on client’s well-being, and discuss any other concerns.
• Train, oversee, and advise interns. Delegate tasks to them that are appropriate to their skill level.
• Provide empathetic non-judgmental counseling and support in crisis situations and as a part of short-term case management. Monitor/manage agreements with clients. Contract with clients to provide reasonable accommodations for those unable to abide by routine agreements.
• Actively monitor client progress towards Independent Living Plan goals. Participate in weekly client case reviews and provide case consultation to other staff members related to client needs.
• Maintain service statistics for internal and external reporting, using database and program tools. Maintain case records to meet standards.
• Network with community providers and provide advocacy on behalf of client. Represent program and agency in the community at meetings and case conferences.

Benefits

• 13 Paid Holiday's
• Vacation, Sick and Personal PTO
• Remitted Tuition Program with Syracuse University.
• Medical, Dental (includes orthodontia ryder), Vision Insurances, and Flexible Spending Account.
• Pension Plan and Tax deferred annuity savings account.
• Forgiveness loan=The Salvation Army is considered a qualified organization for this Federal program.
• Long-Term, Short-Term Disability Programs and Life/Supplemental Insurances
• On-site Day Care and Pre-K program with employee discount
• "Free" Parking on-site

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees