Case Manager

Lighthouse Youth & Family Services•Cincinnati, OH

20d•$20 - $25

About The Position

Be the steady voice. Be the advocate. Be the bridge to community success. At Lighthouse Youth & Family Services, we believe every young person deserves a team that sees their strengths, supports their goals, and walks alongside them toward independence. We’re looking for a passionate, trauma-informed Case Manager who can keep the treatment team focused on what matters most: the client and their successful transition into the community. If you thrive in relationship-based work, value collaboration, and want to make a measurable difference in the lives of youth and families—this role is for you. What You’ll Do You’ll serve as a central connector and advocate, ensuring services are thoughtful, coordinated, and responsive to each client’s needs.

Requirements

Bachelor’s degree in Human Services or a related field OR HS/Associate’s degree with 3 years of relevant experience
QMHS credential
Strong interpersonal and writing skills
Demonstrated computer proficiency

Nice To Haves

Experience providing mental health case management
CDCA certification

Responsibilities

Keep the treatment team aligned and focused on client-centered outcomes
Assess client needs and determine appropriate levels of care and services
Provide direct support through case management, advocacy, crisis de-escalation, and therapeutic interventions
Help clients build independence and daily living skills for success at home, school, and in the community
Connect clients and families to natural supports and formal community resources
Coordinate crisis management and stabilization when needed
Address barriers to education and employment through targeted interventions
Develop, coordinate, and monitor individualized service, discharge, and case closure plans
Maintain accurate, timely documentation and billable service units in compliance with clinical and regulatory standards
Act as a liaison between referral sources, community partners, and internal service lines
Support continuity of care through aftercare services, including monthly follow-up calls for six months post-discharge