Case Manager

ADDICTION AND MENTAL HEALTH SERVICES, LLC•Southaven, MS

14d

About The Position

The Case Manager is a great role at Woodland! The Case Manager is responsible for serving as the primary liaison between our adult patients with substance use disorders and outside stakeholders. The Case Manager regularly meets with the patients in their caseload to understand and resolve any barriers to treatment related to family, employment, legal, or financial issues. The Case Manager identifies and evaluates aftercare options to help set patients up for long-term success as well as facilitates and participates in multidisciplinary treatment planning. With a 360-degree view of the patient’s world, the Case Manager is a key advocate, communicator, collaborator, and coordinator. The Case Manager must develop strong therapeutic relationships, communicate professionally with various stakeholders, maintain meticulous documentation, and remain organized and efficient to have an enduring positive impact on the lives of our patients struggling with addiction.

Requirements

Bachelor’s degree in Social Work, Human Services, Psychology, or a related field.
Minimum of two years of experience in case management or social services.
Strong knowledge of mental health, crisis intervention, and human services systems.
Excellent communication and interpersonal skills to effectively engage with diverse client populations.
Ability to develop and implement discharge plans and coordinate multi-disciplinary services.

Nice To Haves

Master’s degree in Social Work (MSW) or related discipline.
Certification in Case Management (CCM) or equivalent credential.
Experience working in child welfare or specialized mental health programs.
Training in conflict resolution and trauma-informed care.
Familiarity with program development and evaluation methodologies.

Responsibilities

Conduct comprehensive assessments of clients’ social, emotional, and health needs to develop individualized care and discharge plans.
Coordinate and monitor services by collaborating with healthcare providers, social service agencies, and community resources to ensure clients receive appropriate support.
Provide crisis intervention and conflict resolution to assist clients in managing emergencies and overcoming barriers to stability.
Maintain detailed and accurate case records, documenting client progress, service delivery, and outcomes in compliance with organizational and regulatory standards.
Develop and implement program initiatives aimed at improving service delivery and client outcomes, including child welfare and mental health support programs.

Benefits

Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment – Available for nurses and therapists.
Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
Generous PTO – A robust paid time off policy to support work-life balance.
Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

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