Case Manager

Catholic Charities Community Services•New York, NY

52d•$25 - $28

About The Position

The Case Manager provides direct case management services through diversion, eviction prevention and aftercare, to clients who are most at risk of entry and re-entry into the NYC shelter system. Services are provided through advocacy, information and referral, crisis intervention services, and short- term case management.

Requirements

Bachelor’s degree or at least two years’ experience in the social services field.
Excellent interpersonal skills, knowledge of social service delivery systems, and knowledge of City resources.
Good organizational, time-management and communication skills.
Individual must possess the ability to work well independently as well as part of a team.

Nice To Haves

Bilingual, English/Spanish, a plus.

Responsibilities

Provide crisis intervention to individuals and families facing a housing crisis, and who are most at risk of shelter entry or re-entry. Address emergencies related to housing, food, medical needs, spouse abuse, and any concrete need as presented by client.
Conduct thorough needs assessments and develop service plans to address identified, concrete needs using a short-term intervention model.
Conduct assessments of individual and family problems and follow-up with full or brief services, or with referrals to Catholic Charities programs and/or clinics or an outside facility as deemed appropriate.
Conduct outreach and home visits.
Develop and maintain good communication with other programs and departments within the organization to facilitate inter-agency referrals.
Assist clients in applying for and receiving public and private benefits.
Maintain current and accurate documentation of services provided to clients.
Attend regular sessions with immediate supervisor.
Conduct educational and/or supportive groups.
Other duties may be assigned.
Attend Agency’s in-service training and unit meetings as well as any other agency-related activities.
Complete statistical reports.
Assist with any related administrative duties.
Other duties may be assigned.