Case Manager

Trinity Health • Atlanta, GA

34d

About The Position

At Mercy Care, we are committed to serving Atlanta’s most vulnerable populations with compassion and dignity. As a Case Manager, you will play a vital role in helping individuals and families navigate complex challenges by providing client-centered support and connecting them to essential services. This position is ideal for someone passionate about social justice, advocacy, and holistic care coordination.

Requirements

• Bachelor’s degree in Social Work, Human Services, Psychology, Public Health, or related field.
• At least 1 year in case management or social services.
• CPR/First Aid

Nice To Haves

• Master’s degree in a related field.
• Certified Case Manager (CCM) or equivalent.
• 2–3 years working with underserved populations such as the homeless, elderly, or those with chronic health conditions.

Responsibilities

• Conduct comprehensive assessments to identify client needs, strengths, and barriers.
• Develop individualized service plans with achievable short- and long-term goals.
• Connect clients to housing, healthcare, employment, behavioral health, and other community resources.
• Monitor progress through regular follow-ups and adjust care plans as needed.
• Maintain accurate documentation in compliance with HIPAA and organizational standards.
• Collaborate with internal teams and external partners to ensure continuity of care.
• Advocate for clients to access and retain benefits.
• Facilitate crisis interventions, discharge planning, and case conferencing.
• Participate in team meetings, supervision, and ongoing professional development.

Benefits

• Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
• Opportunity to get paid daily – through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Low-cost medical, dental, and vision insurance plans.
• Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
• Fast response interview times and job offers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees