Case Manager

Archdiocese of St. Louis•St. Louis, MO

109d

About The Position

St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability. Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals. Position SummarySt. Patrick Center, a ministry of Catholic Charities, is seeking a dedicated case manager to join our team. As the case manager, you will work collaboratively with human service agencies to ensure that services and essential resources are provided in a timely manner. The case manager plays a pivotal role in supporting unhoused clients to engage with the community. While partnering with the team, you will assist individuals entering housing by facilitating the move-in process, coordinating appointments, and establishing financial habits that support long-term goals. The core working hours of the St. Patrick Center are Monday through Friday, 8:00 am to 4:30 pm.

Requirements

Bachelor’s degree in social work, counseling or a related field from an accredited university and/or associate degree with 2 to 4 years’ experience accepted.
Requires driver’s license (MO residents require Class E)
Requires reliable vehicle and valid and current auto insurance.
Knowledge and understanding of community agencies.
Knowledge and understanding of Housing First Model
Knowledge and understanding of Trauma Informed Care
Knowledge of federal, state, and agency HIPAA policies
Understanding of mental illness and substance use
Understanding of strengths base case management/wrap-around services
Excellent verbal and written communication skills
Crisis intervention expertise
Self-motivation due to the autonomous nature of the position
Respect for clients and staff
Sensitivity to cultural diversity
Ability to work in a team atmosphere.
Ability to work in high pace organization.

Nice To Haves

Peer Support Certification preferred.

Responsibilities

Work directly with the hospital social workers to engage, accept and process referrals to the program.
Conduct comprehensive, ongoing assessments of clients’ mental health, physical health, housing status, other basic needs, and barriers that impact optimal wellbeing in the community.
Facilitate the move-in process which includes the housing application, rent payment, move-in kits and actual move-in within 30 days of referral.
Provide on-call crisis intervention in coordination with other H2HH team members, covering nighttime hours, holidays, and weekends.
Manage primary case load.
Facilitate person centered, strengths base case management services to individual clients in the office, hospital and in community settings.
Refer and assist in warm handoffs to appropriate community agencies, consistent with evolving service planning.
Coordinate and help clients with making and keeping appointments and any other tasks within medically necessity of client’s recovery process.
Act as advocate and liaison, consulting with community agencies and providers to maintain coordination of care and transition.
Collaborate with other members of the H2HH team during daily and weekly staff meetings.
Maintain St. Patrick Center client tracking system and client files (i.e., assessment, service plans, etc.), documenting client contact and progress; to maintain a permanent record of client activity within the timeframe required (24 hours)
Responsible for agency policy regarding work hours, building security, and all written personnel standards.
Perform within St Patrick Center’s adopted care models: Housing First, Trauma Informed Services and Recovery Oriented
Other duties as assigned.