Case Manager

SAINT JOHNS PROGRAM FOR REAL CHANGE • Rosemont, CA

5d • $20 - $25 • Onsite

About The Position

The Case Manager is a highly organized, empathetic, compassionate, nonjudgmental, and eager to help and who functions as the lead case coordinator. The case manager is responsible for working alongside a client to help them identify and meet personal goals, while adhering to the milestones and expectations of the program at large. Using trauma-informed and strengths-based approaches, the case manager will help the client navigate the requirements of the program, identify client’s goals and objectives, and ultimately support their journey to self-sustainability.

Requirements

• Social Work or Psychology Bachelor’s degree plus 1 year of experience; OR AA degree plus 2 years of experience working with individuals or families with complex needs.
• Works independently, flexibly, and as part of a team.
• Works effectively with outside agencies in providing client services.

Nice To Haves

• Fluency in Spanish language (spoken and written)
• Trauma informed training
• Bi-lingual/bi-cultural knowledge is desirable.
• Preferred education emphasis in human services, counseling, guidance, social work, etc.

Responsibilities

• Conduct thorough assessment of client and family needs and strengths.
• Develop, implement, and review individualized service plans with client.
• Work collaboratively with client and with other community resources to meet/achieve client needs and identified goals and objectives.
• Demonstrate proficient skills and abilities regarding verbal and written communication as well as conflict management and mediation.
• Maintain accurate and current progress notes for all clients on caseload.
• Attending all staff meetings as required.
• Provide case management to clients and their families, including behavior management techniques.
• Facilitate psychoeducation classes and groups.
• On-duty assignments providing crisis intervention, resources, and referrals.
• Complete treatment plans, assessments, progress notes, monthly reports, exit paperwork, and other required paperwork in a timely manner.
• Maintain close communication with all treatment team members.
• Participate in weekly individual and/or group supervision as required.
• Attend and participate in all training courses as assigned.
• Maintain professional behavior, appropriately representing Saint John’s mission and vision.
• All other duties assigned by supervisor or other management.
• Regular, predictable attendance is required.
• Ability to get along and work effectively with others.

Benefits

• Choice of 8 medical plans
• Choice of 3 dental plans
• Vision, Life and Accident and Injury Insurance
• Employee Assistance Program
• 403 (b) 100% match for 1%–6% of pay
• Paid Time Off includes: 11 paid holidays, 2 floating holidays, 7 sick days and up to 18 days of vacation per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees