Case Manager, (1290) Fortitude

Catholic Charities Archdiocese of Washington•Temple Hills, MD

11d•Hybrid

About The Position

The Case Manager provides direct management services including identifying and coordinating community resources. The position provides a variety of individual and/or group supportive services that address both short-term and long- term client needs.

Requirements

Bachelor’s degree in human services or related field.
Social work degrees - social work licensure in the appropriate jurisdiction is required.
Professional counseling degrees - professional counseling licensure in appropriate jurisdiction is required.
One-year experience working with at-risk clients in a direct service setting.
Driving is required. Must have a valid driver’s license and clean driving record.
Use of a personal vehicle may be required.
Ability to analyze situations accurately, utilizing a variety of analytical techniques to make well-informed decisions.

Nice To Haves

Two years’ experience working with clients who have a history of homelessness, with some knowledge of addiction and mental health issues preferred.
In some cases, minimum years of experience can be substituted with additional related certifications or master’s degree in human services or related field.
DHS will allow a high school diploma or equivalent, plus four or more years of experience working with vulnerable and marginalized populations, in lieu of the education requirement for Case Managers.
Additional considerations can be made on a case-by-case basis for applicants with a previous history of homelessness.

Responsibilities

Interview clients for direct service needs, develop a case plan with the client including written short-term and long-term goals and tasks.
Makes referrals as needed.
Reevaluate goals with clients at regular intervals.
Facilitate individual and group meetings as needed.
Serve as a member of the multidisciplinary case team.
Collaborate with other disciplines including substance abuse, legal, medical, educational, vocational, mental health professionals, and other service providers.
Make appropriate referrals for emotional, substance abuse, legal, medical, dental, educational recreational, vocational, employment, and housing needs.
Create and maintain case records, including, but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records and educational information.
Enhance the client environment by creating a hospitable and customer-oriented facility.
Enter DAP notes within 48 hours into the Homeless to Housing portal.
Must conduct home visits/community visits on the entire case load for Housing Navigation and Housing Stabilization clients.
Complete reports and maintain statistical data, meets programmatic, documentation, and other performance standards, on an ongoing basis.
Perform all other job-related duties as assigned.