Case Manager - Webster II Residence

The Doe Fund Inc•New York, NY

About The Position

We are seeking a Case Manager for The Doe Fund's newest permanent supportive housing for homeless individuals living with a serious mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 109-unit residence will provide housing for 39 individuals referred by the NYC Human Resources Administration (HRA), and the remaining 70 units will be apartments for moderate-income households. The Case Manager will play a crucial role in supporting the residents referred by HRA. Responsibilities include providing comprehensive case management services and counseling tailored to the needs of these individuals. The successful candidate for this position should demonstrate strong clinical skills and prior experience working with individuals diagnosed with co-occurring disorders and/or trauma. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more.

Requirements

A Bachelor’s degree in Psychology, Mental Health Counseling, Social Work, or a relevant field. Master’s degree preferred.
At least 3 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse disorder and/or in trauma settings
Expertise in Evidence-Based Practice, including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques
Excellent clinical and case management skills, including knowledge of benefits in the NYC Metro area
Sensitivity to community issues and needs
Outstanding interpersonal and communication skills, both oral and written
Strong ethical standards, confidentiality, and personal integrity
Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint)

Responsibilities

Maintain a caseload of individuals diagnosed with serious mental illness and/or substance use disorder and provide supportive case management services to them
Develop and facilitate therapeutic groups for residents
Maintain resident records in compliance with agency and funding standards
Conduct and review assessments
Develop and implement individual Service Plans and assist residents with achieving their goals geared towards self-sufficiency
Monitor and ensure residents are linked to appropriate treatment and services
Provide counseling and crisis intervention as necessary
Assist residents in securing and maintaining benefits
Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs
Monitor and assist residents with rent payments and budgeting
Conduct regular unit inspections
Educate residents about approaches to mental health and substance use
Compile resources on mental health information and treatment strategies
Attend ongoing training to enhance the services provided to the residents
Assist with the completion of reports as needed
Other duties as assigned