Case Manager - Hiring Immediately!

Whole Person Care Clinic•Sacramento, CA

19h•Onsite

About The Position

At Whole Person Care Clinic (WPCC), our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social well-being of every individual we serve. Through an integrated approach that combines medical expertise, mental health support, and community services, we are dedicated to addressing the full spectrum of our patients' needs. By fostering a collaborative and inclusive environment, we empower individuals to achieve their highest quality of life and well-being, regardless of their socioeconomic status. We strive to create a supportive community where every person is valued, heard, and cared for with dignity and respect. Position Summary The Case Manager plays a critical role in supporting the discharge and recovery of homeless clients transitioning from hospitals to Recuperative Care. This position assists clients in stabilizing their health, securing vital resources, and developing an individualized case plan for long-term success. Through advocacy, counseling, coordination with providers, and discharge planning, the Case Manager helps clients achieve housing stability, increased access to care, and reintegration into the community.

Requirements

Bachelor's degree in social work or related field preferred but not required. Equivalent relevant experience may be considered
Minimum 1 year of experience working with at-risk or homeless individuals (preferred)
Experience working with addiction, mental health, and medical navigation (preferred)
Familiarity with medical and housing systems, public benefits, and HMIS
Current BLS Certification (required before first day of work)
Valid CA Driver’s License and insurance (required)
Cultural responsiveness and trauma-informed care
Strong verbal and written communication
Time management and organizational ability
Crisis response and de-escalation skills
Basic computer literacy, including Microsoft Office and web-based systems
Professionalism, confidentiality, and compliance awareness
Collaboration with internal team and external agencies
Work is primarily performed on-site at a care facility or office setting
May require lifting up to 25 lbs and helping clients with mobility
Frequent standing, walking, and use of computer systems
Must follow infection control policies and use PPE when needed
Full-time position
May require occasional evening or weekend shifts based on client needs
Local travel to partner agencies, motels, or service sites as needed

Nice To Haves

HMIS training or credential (preferred)
Bilingual in Spanish/English (preferred)

Responsibilities

Client Assessment and Case Planning Conduct intake interviews to assess needs, strengths, and eligibility.
Develop individualized case plans with realistic goals in coordination with care team.
Update and modify case plans based on changing needs and progress.
Client Support and Counseling Provide short-term counseling, crisis intervention, and emotional support.
Guide clients in accessing SSI, EDD, Medi-Cal, food assistance, and other public benefits.
Assist clients with scheduling transportation to and from appointments Assist clients with identifying and securing transitional or permanent housing.
Care Coordination and Advocacy Coordinate follow-up care with hospitals, county mental health, and rehabilitation programs.
Work with internal and external stakeholders to ensure smooth service delivery.
Provide referrals and linkages to community-based services and supports.
Discharge and Aftercare Planning Support development of exit and aftercare plans, including housing placements.
Conduct follow-ups post-discharge to ensure continuity of care and resource access.
Documentation and Reporting Maintain confidential case files and input timely case notes in EHR.
Complete daily reports, statistical summaries, and evaluation documents as required.
Perform administrative tasks such as answering phones, scheduling, and filing.
Program Support Assist with building and updating the program’s resource database.
Participate in interdisciplinary case reviews and staff meetings.
Perform other duties as assigned.