CASE MANAGER
About The Position
The Case Manager / Intensive Case Manager is responsible for assessing participant needs and coordinating services to support individualized recovery goals. This role ensures implementation of person-centered treatment plans while advocating for access to clinical, medical, behavioral health, addiction recovery, and community-based services. The Case Manager identifies service gaps, recommends program improvements, and maintains compliance with all agency, funder, and licensing requirements. A strong commitment to RHD’s values and trauma-informed, recovery-oriented practice is essential. This is a full-time, benefits-eligible position with paid time off.
Requirements
- Bachelor’s Degree in Human Services or related field preferred
- High School Diploma required
- Minimum two (2) years of experience supporting individuals in Behavioral Health, Addiction Recovery, or IDD services required
- One (1) year of case management experience preferred
- CADC Certification required
- Valid driver’s license and reliable transportation required
- Must obtain CPR and MAP certification within first 3 months of employment
- Intermediate computer proficiency
Responsibilities
- Participate as an active member of a multidisciplinary team providing holistic, values-driven care.
- Collaborate with participants, clinical staff, medical providers, and natural supports to develop and review individualized recovery plans.
- Monitor progress toward goals and adjust service strategies as needed.
- Build and maintain partnerships with community agencies to expand participant access to resources.
- Provide community-based case management services.
- Support participants with resource linkage, life skills development, education, and community integration.
- Assist participants in navigating behavioral health, addiction recovery, and social service systems.
- Transport participants to appointments as needed.
- Complete required assessments, service notes, care plans, and reports in accordance with agency standards and regulatory requirements.
- Maintain accurate, timely documentation to ensure compliance with funder, licensing, and accreditation entities.
- Participate in audits, quality assurance activities, and corrective action processes as required.
- Perform other duties as assigned.
Benefits
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
