Case Manager

Pyramid Healthcare•Allentown, PA

5d•Onsite

About The Position

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Pyramid Healthcare, a national leader in behavioral healthcare, is proud to operate our outpatient, Substance Use Disorder treatment center in Allentown. A focus on client-centered care establishes our facility as a respected leader in addiction treatment in state. Under a passionate leadership team and committed support staff we assist our clients in reclaiming freedom. Offering a comprehensive outpatient treatment options to our clients we work to develop and implement individualized treatment plans that are effective in helping our clients achieve long-term recovery from substance use disorders. We are currently seeking a full time case manager to join our amazing team! If after reading the job posting you feel you are qualified and interested in this role, we invite you to apply for this amazing opportunity! Schedule: Mon-Friday 8am-4pm

Requirements

Has an active statewide clinical license or certification by a statewide certification board.
A Master’s Degree in a human services area and are working towards certification by a statewide certification board (CAADC) or a statewide clinical license.
A Bachelor’s Degree in a human services area and are working towards certification by a statewide certification board (CADC).
Excellent oral and written communication and interpersonal skills
Sound clinical judgment and excellent clinical skills
Ability to problem solve by gathering and analyzing information
Ability to handle a crisis situation and react appropriately
A working knowledge of federal and state standards as well as regulating body standards.

Responsibilities

Coordination of client engagement through appointments, aftercare plans, schedules and meetings in collaboration with treatment team.
Coordination and communication with referral sources and outside providers through consistent, professional communication, assessment of needs, and documentation of contact at admission and for the duration of treatment. This may include communication or coordination for UR, legal, and employment needs for the client.
Support of admissions process by verifying all consents are signed and admissions processes are completed for each admission, scanning all required documents into chart including hospital paperwork and medical records, and making initial contacts for referral, external provider, and family when appropriate ROIs are in place.
Conducts client and family orientation with primary therapist
Provides case management services for clients and families through coordinating transportation needs, providing individual and family case management sessions, assisting in development of aftercare plan, providing referral and aftercare provider contact, addressing outside provider needs, facilitating groups to support clinical services provided, and supporting clients on a weekly basis to support engagement in the program.
Ensuring each client has an aftercare plan developed in collaboration with the treatment team and business development team that is documented in eCR in accordance with program policy. Provides aftercare plan to appropriate outside providers and contacts.
Participates in treatment team collaboration and maintains professional, collaborative communication with counselors and treatment team.
Documentation of client, family, referral, and outside provider contacts in Carelogic in accordance with program timelines
Must exercise discretion and maintain confidentiality with regard to all company information
Completion of all required trainings as designated by the company and accreditation/licensing entities.
Other duties as assigned.