Case Manager - Part Time

Pyramid Healthcare • Concord, MA

58d • $25 - $30 • Onsite

About The Position

We are seeking a dedicated and organized Case Manager to support clients and families through the full continuum of care. This role is essential to client success, providing case management services, facilitating communication with referral sources and external providers, coordinating aftercare planning, and supporting overall engagement in treatment.

Requirements

• Bachelor’s degree in a related field required; Master’s degree preferred
• Minimum of 2 years of case management experience preferred, ideally in behavioral health or substance use treatment
• Strong organizational, communication, and interpersonal skills; ability to manage multiple tasks and meet deadlines; knowledge of community resources and referral processes
• Ability to maintain professionalism, confidentiality, and accurate documentation

Nice To Haves

• Master’s degree preferred
• Minimum of 2 years of case management experience preferred, ideally in behavioral health or substance use treatment

Responsibilities

• Coordinate client care activities, including appointments, schedules, and treatment planning
• Communicate with referral sources and outside providers to ensure continuity of care
• Support the admissions process by verifying documentation, scanning records, and initiating external communication as needed
• Conduct orientations with clients and families in partnership with the primary therapist
• Provide case management services, including coordination of transportation, facilitation of case management sessions, and addressing legal/employment-related needs
• Facilitate educational or skill-based groups to support clinical services
• Develop and document comprehensive aftercare plans in collaboration with the treatment team and business development staff
• Provide aftercare documentation to relevant external providers and ensure follow-through
• Maintain accurate, timely documentation in the electronic clinical record system (Carelogic)
• Participate in treatment team meetings and maintain collaborative communication with counselors and staff
• Ensure compliance with all confidentiality, licensing, and program standards
• Complete required trainings and perform other duties as assigned

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees