Case Manager

VQ•Newark, DE

26d

About The Position

The Case Manager plays a crucial role in providing compassionate support and guidance to youth in care. This person is the primary case manager for the youth assigned to them and is responsible for ensuring that all services specified in the youth's case plan are delivered as required. This individual is expected to take an active role in the development and fostering of relationships between youth and staff. This person is expected to display and maintain a high standard of ethical behavior and professionalism and function as a member of a team in providing a balanced approach to planning and assessment for VisionQuest youth.

Requirements

Excellent interpersonal communication skills with ability to listen actively
Commitment to professional development and proactive research
Ability to work independently and as part of a team
Strong computer skills (Microsoft Office, Google Workspace, Google Drive) with the ability to learn new software
Excellent writing skills including the ability to produce comprehensive narrative reports
Bachelor’s degree in the behavioral sciences, human services or social services fields.
Child welfare and/or case management experience is strongly encouraged.
A minimum of one year of related work experience, preferred.
Must be 21 years of age or older.
Flexible schedule (evening, weekends, holidays) to facilitate program services.
Cleared tuberculosis test results.
May be required to pass a drug test.
Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI criminal background.
Obtain and maintain CPR/First Aid and Crisis Prevention Intervention (CPI) certification.
Must have a valid driver’s license and be eligible to drive to facilitate program services as required.
May lift and carry up to 10 pounds frequently, up to 20 pounds occasionally, up to 50 pounds infrequently.
Performs tasks that may involve standing or walking 50% of the day; sitting 50%of the day.
May bend, stoop, reach and grasp as necessary.
Must be able to provide First Aid and CPR.
Must be able to perform physical holds as instructed in Crisis Prevention Intervention training (CPI).

Responsibilities

Case Management Operations: o Oversee the comprehensive management of case services, ensuring strict adherence to protocols for youth evaluations and assessments
Maintain meticulous documentation to guarantee compliance with VisionQuest, State, and Federal regulations
Conduct thorough reviews of all assessments and related documents for precision and correctness prior to submission
Ensure the timely and accurate submission of all reports and deliverables in accordance with state licensing requirements and VisionQuest's policies and procedures
Communication and Coordination: o Maintain regular contact with various stakeholders involved in the youth's care
Coordinate with service providers and community resources to ensure comprehensive care
Assist with referrals and coordination of any specialty services
Maintain professional communication with all stakeholders, including family members and guardians
Service Delivery: o Monitor and review youth Program Plans and progress
Understand the individual strengths and needs of each youth on caseload
Provide supervision and support for youth activities as required
Maintain security and confidentiality of all youth information including records
Compliance: o Document all case management actions and communications as required
Maintain an in-depth understanding of VisionQuest and licensing policies and procedures
Monitor timeliness and maintain content of all reports, letters, and notifications
Other tasks and responsibilities as assigned by supervisors
Other tasks and responsibilities as assigned by supervisors.