Case Manager

SENECA HEALTH SERVICES INC•Maxwelton, WV

About The Position

Case Managers administer evaluations, develop and implement individualized treatment strategies and provide targeted case management to assure individuals have access to needed services and resources. They provide supportive behavioral health counseling. Essential functions may vary depending on the program/area of assignment.

Requirements

Bachelor’s Degree in a Human Service field required.
Valid driver’s license and vehicle required.
Must pass a Criminal Background Check and Employment Fitness Determination through WVCARES and a drug screen.
Demonstrated knowledge of basic computer skills required.

Nice To Haves

West Virginia Social Work License preferred.
Experience in behavioral health and/or substance use disorders preferred.

Responsibilities

Perform an initial or reassessment evaluation to determine the needs, strengths, functional level(s), mental status, and/or social history of assigned individuals.
Ensure an ongoing formal and informal process to collect and interpret information about client strengths, needs, resources, and life goals to be used in the development of an individualized treatment plan.
Assure and facilitate the development of a comprehensive, individualized treatment plan and ensure regular reviews are conducted based on client needs.
Perform or facilitate linkage and referral to all internal and external services, supports and resources.
Advocate on behalf of client to ensure continuity of services, system flexibility, integrated services, proper utilization of facilities and resources, and accessibility to services.
Follow-up with client on a regular and consistent basis to ensure their needs and goals are being met and that circumstances or priorities have not changed.
Ensure adequate and appropriate crisis response planning procedures are available to the client and assist as necessary in accessing crisis support services and interventions.
Continually evaluate the appropriateness of the treatment strategy and make appropriate modifications, establish new linkages, or engage in other dispositions as necessary.
Provide supportive behavioral health counseling to maintain client progress towards identified goals and to assist in day-to-day management and problem solving as needed.
Coordinate warm hand-offs with other staff to ensure the client is receiving recommended and/or appropriate treatment services.
Serve as liaison between area law enforcement and Seneca to help divert individuals with low-level and non-violent substance use offenses to appropriate behavioral health and substance abuse treatment.
Participate in the development of treatment and pre-discharge planning for clients in state psychiatric, private hospital, or substance use treatment settings.
Complete referrals for admission accurately and thoroughly, ensuring appropriate symptomology and information is gathered during the referral process, as needed in residential settings.
Coordinate and participate in Interdisciplinary Team Meetings, daily staffing, physician rounds, and discharge planning, as needed in residential settings.
Submit the appropriate required utilization management information to ensure all services are authorized prior to service and follow-up as needed.
Assure quality service for clients by becoming knowledgeable of and adhering to rules, regulations, and legal requirements and by documenting services provided and data collection and reporting in accordance with established standards.
Secure information by adhering to HIPAA and 42 CFR Part 2 regulations and Seneca privacy policies and keeping client information confidential.
Represent Seneca in a positive manner including maintaining a positive attitude and performing duties in a manner in accordance with Seneca’s Code of Conduct and Ethical Practices.
Other duties as assigned by supervisor.