Case Manager

YWCA of St. Joseph • Saint Joseph, MO

3d

About The Position

Provide trauma-informed case management services to guests of YWCA Shelter.

Requirements

• Bachelor’s degree in human service field or equivalent education/experience with related case management experience preferred.
• Excellent interpersonal and communication skills.
• Ability to maintain confidentiality.
• Ability to effectively engage and build relationships with diverse populations.
• Access to private transportation, valid driver's license with insurance complying with minimum agency standards.

Nice To Haves

• Knowledge of domestic & sexual violence dynamics preferred.
• Knowledge of community resources preferred.

Responsibilities

• Serve as the primary Case Manager for women with children.
• Provide all services in accordance with a woman-defined service model, and MOCADSV service standards.
• Complete strengths/needs assessments and housing goal plans with assigned guests.
• Provide information, referral and advocacy to assist guests with accessing mainstream health and human services programs.
• Coordinate and facilitate the provision of services provided by other organizations or professionals.
• Provide transportation, as needed, to assist with guests with accessing services and community resources.
• Employee must possess a valid driver's license and insured vehicle with insurance complying with minimum agency standards.
• Maintain confidentiality of all service guests in compliance with state and federal law and YWCA policy.
• Conduct safety planning with all assigned guests and review as needed.
• Provide information regarding Crime Victim’s Compensation and assist with applications as appropriate.
• Oversee data quality to maintain compliance with data standards.
• Maintain statistics and complete reports as assigned.
• Facilitate support/educational groups as assigned.
• Provide shift coverage in shelter as assigned.
• Attend staff meetings and trainings as required and/or assigned.
• Commitment to the YWCA mission of Eliminating Racism and Empowering Women.
• Other related duties as required and/or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees