Case Manager

Steadfast Health • Canton, OH

3d

About The Position

The Case Manager is a key member of the interdisciplinary treatment team, responsible for coordinating and advocating for comprehensive services that address the biopsychosocial needs of clients in outpatient substance use and co-occurring mental health treatment. Utilizing a trauma-informed, person-centered approach, the Case Manager supports client recovery through care coordination, resource navigation, and ongoing support to address barriers to treatment engagement and retention.

Requirements

• Bachelor’s degree in social work , Psychology, Human Services, or a related field preferred .
• At least one year of experience working with individuals with SUD and/or co-occurring disorders .
• Knowledge of trauma-informed care, harm reduction, and motivational interviewing principles.
• Strong interpersonal, organizational, and advocacy skills.
• Familiarity with state specific Medicaid documentation standards and local community resources.
• Proficiency in EMR systems (Athena EMR experience preferred).

Nice To Haves

• Case Management Certification or equivalent experience preferred .

Responsibilities

• Conduct comprehensive case management assessments upon admission and at regular intervals.
• Develop and implement individualized care plans in collaboration with the client and treatment team.
• Coordinate access to social, financial, medical, legal, housing, and vocational resources to address social determinants of health.
• Collaborate s with Peer Support Specialists to work together in assisting patients in addressing their social determinants of health
• Monitor progress toward care plan goals and update plans as needed.
• Maintain ongoing communication with internal clinical team members and external service providers to ensure continuity of care.
• Facilitate warm hand-offs and follow-ups to support treatment retention.
• Provide psychoeducation and support on navigating systems such as Medicaid, legal aid, child welfare, etc.
• Advocate for clients' needs while promoting autonomy and empowerment.
• Maintain accurate , timely documentation in accordance with Medicaid, Medicare, and CARF standards (including contact logs, service plans, progress notes).
• Participate in interdisciplinary team meetings, treatment planning, and staff development trainings .
• Identify and address potential risks to client safety and report concerns according to protocol.

Benefits

• Healthcare Coverage: Medical, dental and vision insurance
• Time Off: Flexible time off with generous PTO, floating paid holidays, and paid volunteer days
• Re-Fuel Days: 4 additional paid days off per year for mental health, rest, or continuing education (CEU) activities.
• Employee Assistance Program (EAP): Free, confidential access to therapist sessions, legal guidance, financial resources, health coaching, and more - to support your overall well-being.
• 401K Match up to 5%
• 100% employer-paid short-term and long-term disability and employer-sponsored life insurance
• SoFi student loan interest rate discount, Rightway Health Concierge, 1 year free pet Telehealth through Pawp, and Perkspot Discount Marketplace
• A long-term commitment to reasonable caseloads and representation on the leadership team
• An opportunity to get in at the ground level and shape how we grow!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level