Case Manager - Madaline Park

COMMUNITY SUPPORT SERVICES INC•Akron, OH

2d•$19 - $25•Onsite

About The Position

We are seeking to hire a Case Manager to join our Site Based Housing team. The Case Manager will provide ongoing recovery focused community rehabilitation services to individuals with severe and persistent mental illnesses primarily residing at the Commons at Madaline Park (CMP). The Case Manager is a service broker, coordinator, monitor and planner of services, offering practical help, building community support, teaching recovery-based skills and providing active outreach, advocacy and crisis assistance based on the strengths, needs, abilities and preferences of the individuals.

Requirements

Minimum of a Bachelor’s Degree in a human service field required.
Prior experience in case management working with individuals with severe and persistent mental illness preferred.
A car and a valid Ohio driver’s license and insurability through the Agency’s insurance carrier required.
Knowledge of Housing First Philosophy.
A deeply held belief in CSS’s recovery-centered mission.
Ability to develop positive relationships with individuals with mental illness, developmental disabilities, and substance abuse challenges.
Skill in assessing individuals for strengths, needs, abilities, and preferences.
Excellent organizational, attention to detail and communication skills.
Ability to work in a team environment.
Proficiency in Microsoft Outlook.
Skill in managing time and meeting deadlines.
Ability to negotiate assertively from an advocacy perspective.
Knowledge of community resources and demonstrated ability to access.

Nice To Haves

Prior experience in case management working with individuals with severe and persistent mental illness preferred.

Responsibilities

Monitor and coordinate delivery of necessary evaluations (e.g., psychiatric, medical, vocational), surveys and assessments in order to identify each person’s needs.
Coordinate and participate in the development of an Interdisciplinary Service Plan (ISP) that shall include services and assistance necessary to achieve specific objectives, as well as an explanation of the availability, intensity and duration required of each service. Write up the “ISP” and distribute to necessary participants for approval and sign-off.
Assist individuals to identify and minimize the effects of the psychiatric symptoms, enabling individuals to self-manage their illness.
Assist individuals to develop/increase interpersonal and community coping skills individually or in groups.
Review and monitor services and activities and note progress.
In cooperation with the individual, reassess strengths, needs, abilities and expressed preferences as required by the “ISP” standards specified in Rule 5122-27-04 of the Administrative Code, and/or at the request of the individual.
Available to the individual to provide, coordinate and/or assist in crisis intervention and stabilization services during regularly scheduled working hours.
Assist the individual in achieving the objectives in the ISP and maximizing independence and productivity through support and training in the use of personal and community resources.
Assist the individual in increasing social support networks of relatives, friends, and/or volunteers that ameliorate life stresses resulting from the individual’s disability.
Accompany individuals to appointments and activities and assist in daily living skills training as needed.
Provide rehabilitation activities in community settings as appropriate to the needs of the individuals.
Assist the Commons at Madaline Park in ensuring residents are compliant with occupancy rules established by the property managers and Akron Metropolitan Housing Authority.
Provide input to Commons at Madaline Park Administrator on planning residential activities that will support the goals of residents living independently.
Participate in Resident Council meetings if requested by CMP Administrator
Maintain relevant documentation and provide statistical reports in accordance with agency documentation standards.