Case Manager

Services For The Underserved, Inc.New York, NY
4d$45,000 - $50,000Onsite

About The Position

S:US is seeking an EVENING Bilingual-Spanish Case Manager for our womens shelter in Manhattan This position is located at West 135 Street, New York, NY 10030

Requirements

  • High School Diploma/GED required
  • Bilingual-Spanish
  • Two years’ experience with homeless population
  • Ability to work with a culturally diverse population

Nice To Haves

  • Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

Responsibilities

  • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures
  • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same
  • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing
  • Prepare housing applications and assist clients with the housing application/interview process.
  • Monitor and assess client progression/regression in behavior and/or appearance
  • Facilitate group and individual counseling, workshops, psych education, and recreational activities
  • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills
  • Provide comprehensive case management services to an assigned caseload
  • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload
  • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate
  • Provide crisis intervention and address all emergency situations as appropriate
  • Monitor client medication compliance and collaborate with nursing staff monitor compliance
  • Refer clients to appropriate community resources as needed
  • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards
  • Facilitate discharge/transfer process and documentation of same
  • Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed
  • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes
  • A work schedule that includes some weekend and evening hours is required

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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