Case Manager (Baxter)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

3d•Onsite

About The Position

The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Baxter Safe Haven provides transitional housing to 74 adults experiencing homelessness with the goal of permanent housing. On-site services include case management, entitlement assistance, medical and psychiatric care, substance use counseling, group activities, meals, recreation, and 24 hour/7 day per week front desk security. To deliver effective case management services using a strengths-based, client-centered approach to homeless adults with the goal of securing permanent housing.

Requirements

Associate degree Required, Bachelor’s Degree Preferred
Strong Interpersonal and communication skills
Organized with strong follow up and attention to detail
Team player
Proficient in Microsoft Office, Outlook, Word and Excel
Ability to learn computer databases such as AWARDS or CARES
Able to learn Coordinated Assessment Placement System
Escort clients on interviews in community as needed
Ability to lift 30lbs

Nice To Haves

Experience working with homeless adults preferred
Experience working with individuals diagnosed with severe and persistent mental illness, substance use and/co-occurring disorders preferred
Prior case management in safe haven, outreach, or supportive housing experience preferred
Bilingual (English and Spanish) preferred

Responsibilities

Serve as case manager for homeless adults, with a goal of placing them in permanent housing
Perform intake, assessment, service planning, advocacy, referral and escort services
Provide case management; identify short and long-term client centered goals and help clients achieve them, including linkages to community programs such as medical, psychiatric and drug treatment services.
Utilize evidence-based practices such as person- centered planning and motivational interviewing.
Maintain case records with documentation of services provided and outcomes, according to specific program procedures. Responsible for case notes and service plans using an electronic database
Assist clients in applying for, receiving and maintaining entitlements
Accompany clients on visits to doctors, entitlement offices or other community services as needed
Serve as liaison between other service providers and community resources
Encourage engagement and participation among resistant clients
Participate in weekly staff meetings, case conferences, training programs and supervision meetings
Assist with the design, planning, and implementation of group activities and events
Facilitate groups, collaborate with harm reduction specialists and housing specialists