Case Manager

Acenda Health

29d•$22

About The Position

The Case Manager provides collaborative, court-involved community-based care by working closely with case managers, acute care teams, psychiatrists, hospitals, and the court system to support client wellness, long-term stability, and prevent rehospitalization. Engages clients in regular face-to-face and weekly sessions aligned with court-ordered treatment plans, coordinating mental health services, medications, family/support systems, and safety while maintaining timely, accurate court documentation. Communicates professionally and effectively with supervisors, referral sources, and external partners, demonstrating responsiveness, accountability, and commitment to agency standards and continuous improvement. Involuntary Outpatient Commitment (IOC) serves individuals diagnosed with serious, persistent mental illness who, due to his/her mental illness are dangerous to him/herself, others or property in the reasonably foreseeable future. These individuals have also demonstrated a history of positive treatment response in an outpatient setting. IOC is an opportunity to effect change before an individual reaches a crisis point which results in an inpatient hospitalization. The individual must have some level of willingness and capacity to participate in the IOC program and plays an active role in the development of his/her treatment plan.

Requirements

The minimum requirement is a bachelor's degree in psychology, social work, or a related field, plus 1 year of experience with adults with mental illness.
Must have and maintain a valid driver's license with an acceptable driving record.

Responsibilities

Work within a team of case managers, acute care and court system, psychiatrist and hospitals for collaborative care to ensure successful community integration, long-term linkages and wellness and prevent rehospitalization.
Support clients in weekly sessions to engage and support care coordination including linkages, mental health, medications, support systems/family collaboration, safety and wellbeing.
Engage in individual face to face sessions based on client's court ordered treatment plans; provide up to date and timely documentation for court on client status and outcomes.
Communicates programmatic or job-related concerns to the supervisor and makes suggestions for improvement in an appropriate and timely manner.
Communicates any performance concerns or training needs to the supervisor in an appropriate and timely manner.
Conducts self in a professional manner that positively reflects the agency culture.
Demonstrates competent written and verbal communication with referral sources and external customers.
Is attentive and responsive to customer needs in a helpful, supportive and timely manner.